Major incident

PlayFab: Increased failure rate in Matchmaking, Leaderboard, Lobby, PubSub, and GameSave APIs

Affected: Lobby, Matchmaking, Statistics and Leaderboards

Current status of PlayFab: Operational — live PlayFab status

Timeline

1. Sep 9, 2026, 16:27 UTC
   investigating
   We have observed an increased failure rate for Matchmaking, Leaderboard, Lobby, PubSub, and GameSave APIs and are actively investigating
2. Sep 9, 2026, 16:56 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Sep 9, 2026, 17:05 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Sep 9, 2026, 17:30 UTC
   resolved
   This incident has been resolved.

Updates as published by PlayFab (original).