Optimove Service outage history and status
Is Optimove Service down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
100%
uptime, 90 days
1
incidents, 90 days
15 h 59 min
median time to fix
Aug 7, 2026
last incident
Optimove Service components
USA
- Core App Operational
- API Operational
- Batch Data Process Operational
- Track & Trigger Operational
- OptiPromo Operational
Europe
- Core App Operational
- API Operational
- Batch Data Process Operational
- Track & Trigger Operational
- OptiPromo Operational
Gamify
- MiniGames Operational
- Loyalty Operational
- Promotions Operational
Campaigns Channels
- Salesforce Marketing Cloud (Exact Target) Operational
- Acoustic (SilverPop) Operational
- Optimail Operational
- Facebook Operational
- Google Operational
- TextLocal Operational
- Bronto Operational
- Emarsys Operational
- Responsys Operational
- Optipush Operational
- DynamicMail Operational
- XtremePush Operational
- Others (API) Operational
- Optimobile Operational
- OptiText SMS Operational
Personalize
- User Interface Operational
- Smart Campaigns Operational
- Smart Search Operational
- Recommend service Operational
- Auth0 User Authentication Operational
- Auth0 Management API Operational
- Auth0 User Authentication Operational
- Auth0 Management API Operational
- SendGrid API Operational
- SendGrid Email Activity Operational
- SendGrid API v3 Operational
- SendGrid API v2 Operational
- SendGrid SMTP Operational
- SendGrid Marketing Campaigns Operational
Optimove Service outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Aug 7, 2026, 03:27 UTC | Optimail | Campaign Execution Issue Optimail | Minor | 15 h 59 min |
| Jul 19, 2026, 09:12 UTC | Meta Platforms (Facebook ) - Service Disruption Facebook | Critical | 2 h 38 min |
| Jul 8, 2026, 13:21 UTC | EU | Batch Update Process - Delay in Daily Batch Batch Data Process | Minor | 41 min |
| Jul 4, 2026, 12:15 UTC | US | Batch Update Process - Delay in Campaign execution Batch Data Process, Track & Trigger | Major | 6 h 28 min |
| Jun 6, 2026, 04:19 UTC | Batch Update Process - Delay in Campaign execution Batch Data Process, Batch Data Process | Minor | 8 h 33 min |
| May 19, 2026, 13:06 UTC | EU Region - Web SDK Events - Triggered Campaigns Track & Trigger | No impact | 1 h 30 min |
| Apr 22, 2026, 18:56 UTC | Investigating Performance Degradation: Login Authentication Auth0 User Authentication, Auth0 User Authentication | Minor | 38 min |
| Apr 10, 2026, 08:41 UTC | UI - Optimove Site - Degraded Performance in Campaign Builder Core App, Core App | Minor | 1 h 43 min |
| Apr 7, 2026, 07:51 UTC | BI Studio: Business Performance Overview Page Not Loading Core App, Core App | No impact | 1 h 31 min |
| Mar 23, 2026, 15:05 UTC | Optimove Site - Target Group Size Display Unavailable Core App, Core App | Minor | 1 h 42 min |
| Mar 17, 2026, 12:49 UTC | Batch Update Process - Delay in campaign execution Batch Data Process, Batch Data Process | No impact | 2 h 06 min |
| Mar 14, 2026, 09:02 UTC | EU - Batch Update Process - Delay in Campaign execution Batch Data Process | Minor | 1 h 08 min |
| Mar 3, 2026, 10:20 UTC | [email protected] - Support email intake delays Core App, Core App | No impact | 2 h 01 min |
| Feb 17, 2026, 10:18 UTC | EU - Batch Update Process - Delay in Campaign execution Batch Data Process, Batch Data Process | Minor | 12 h 10 min |
| Jan 24, 2026, 12:58 UTC | Campaign execution - Some campaigns are in failed status Batch Data Process, Batch Data Process | Minor | 1 h 47 min |
| Jan 23, 2026, 02:43 UTC | Batch Update Process - Delay in Campaign execution Batch Data Process, Batch Data Process | Major | 11 h 21 min |
| Jan 21, 2026, 19:04 UTC | Degraded performance in Real Time Track and Trigger (USA) Track & Trigger | Minor | 14 h 08 min |
| Jan 20, 2026, 08:06 UTC | OptiText SMS - Processing and delivery failures OptiText SMS | Major | 5 h 15 min |
| Jan 7, 2026, 11:04 UTC | EU – Batch Update Process – Delays in Scheduled Campaign Processing Batch Data Process | Minor | 2 h 32 min |
| Jan 5, 2026, 12:57 UTC | EU – Batch Update Process – Delays in Scheduled Campaign Processing Batch Data Process | Minor | 4 h 29 min |
| Dec 30, 2025, 10:06 UTC | Scheduled Campaign Execution – Degraded Performance Batch Data Process, Batch Data Process | Minor | 4 h 24 min |
| Dec 29, 2025, 10:20 UTC | BI Reports – Data Not Updated Core App, Core App | No impact | 1 h 24 min |
| Dec 28, 2025, 08:59 UTC | OptiMail – Metrics Not Updating Optimail | Minor | 3 h 06 min |
| Dec 27, 2025, 09:01 UTC | EU – Batch Update Process – Delays in Scheduled Campaign Processing Batch Data Process | Minor | 1 h 11 min |
| Dec 21, 2025, 14:40 UTC | Facebook Campaigns - Failed Scheduled Campaigns Facebook | Minor | 2 h 26 min |
50 incidents in our archive since April 2, 2025.
When and where Optimove Service fails
By weekday
Most incidents start on Tue.
- Mon8
- Tue11
- Wed10
- Thu6
- Fri5
- Sat5
- Sun5
Most affected, last 12 months
- Batch Data Process15
- Core App6
- Track & Trigger5
- Facebook2
- Optimail2
- Auth0 User Authentication1
- OptiText SMS1
- Recommend service1
When Optimove Service went down with others
- Apr 22, 2026, 17:53 UTC 18 services reported incidents within the hour
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FAQ
- Is Optimove Service down right now?
- At our last check Optimove Service's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Optimove Service go down?
- Optimove Service reported 1 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
- When was the last Optimove Service outage?
- The latest reported incident started on Aug 7, 2026, 03:27 UTC: "Optimail | Campaign Execution Issue", resolved after 15 h 59 min.
- How long do Optimove Service outages last?
- Half of Optimove Service's incidents in the last 90 days were resolved within 15 h 59 min.
Source: Optimove Service official status page · RSS of Optimove Service incidents · status badge for your site