Major incident

OneIT: Apps@UT and OIT Computer Labs - Some Software Licenses Unavailable

Affected: Apps@UT, Software

Current status of OneIT: Operational — live OneIT status

Timeline

1. May 18, 2026, 21:15 UTC
   investigating
   We are currently experiencing an issue where ArcGIS, AutoDesk, Maple, MATLAB, and Origin are unable to pull a license. As a result, these applications are unavailable for use in Apps@UT and OIT Computer Labs at this time. Our team is working to resolve the issue and restore access as quickly as possible.
2. May 19, 2026, 00:35 UTC
   resolved
   The licensing issue affecting ArcGIS, AutoDesk, Maple, MATLAB, and Origin has been resolved.

Updates as published by OneIT (original).