Major incident

NTS and OIT System: UAOnline Employee Dashboard Partial Outage

Mar 17, 2026, 17:10 UTC
started
18:11 UTC
resolved
1 h 01 min
duration

Affected: Employee Self Service

Current status of NTS and OIT System: Minor issues — live NTS and OIT System status

Timeline

  1. Mar 17, 2026, 17:10 UTC
    investigating
    We have received reports that UAOnline is currently experiencing issues and the Employee Dashboard is intermittently accessible. The OIT Enterprise Application Services team is currently investigating, and we will be making updates at 3-hour intervals. Thank you for your patience during the resolution of this issue!
  2. Mar 17, 2026, 18:11 UTC
    resolved
    The OIT EAS team requested their vendor to perform a restart of affected services, and the Employee Dashboard in UAOnline appears to be fully operational again. Please report any continued issues with this service to your campus's IT helpdesk, and thank you again for your patience during the resolution of this issue!

Updates as published by NTS and OIT System (original).

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