Major incident

External Clover: Clover in Latin America is experiencing with Cloud Pay Display

Jul 8, 2026, 14:46 UTC
started
17:14 UTC
resolved
2 h 29 min
duration

Affected: Latin America - Clover Platform Service

Current status of External Clover: Operational — live External Clover status

Timeline

  1. Jul 8, 2026, 14:46 UTC
    investigating
    We are currently experiencing a technical issue affecting our REST API for integrators operating in Latin America. As a result, Cloud Pay transactions processing via the REST API are temporarily unavailable. Our engineering team is actively investigating the root cause to restore full service as quickly as possible. If your integration relies on our REST API for payment routing or creation, you may receive connection timeouts or error responses during this window. Impact: REST API Transaction Processing (LATAM only)
  2. Jul 8, 2026, 17:14 UTC
    resolved
    We have successfully resolved the issue affecting transaction processing via the REST API for the LATAM region. All services are fully operational. Thank you for your patience while our teams worked to restore service.

Updates as published by External Clover (original).

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