OutageDB

NeoProtect outage history and status

Is NeoProtect down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
100%
uptime, 90 days
3
incidents, 90 days
43 min
median time to fix
Oct 23, 2026
last incident

NeoProtect components

Network Edge Locations

Services / Products

NeoProtect outage history

Nov: 0 incidents, 0 min of major outage Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 1 incidents, 0 min of major outage 1 Jan Feb: 2 incidents, 1109 min of major outage 2 Feb Mar: 0 incidents, 0 min of major outage Mar Apr: 3 incidents, 0 min of major outage 3 Apr May: 0 incidents, 0 min of major outage May Jun: 1 incidents, 427 min of major outage 1 Jun Jul: 0 incidents, 0 min of major outage Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 2 incidents, 0 min of major outage 2 Sep Oct: 1 incidents, 0 min of major outage 1 Oct
NeoProtect incidents per month, last 12 months. Red: months with a major or critical outage.
Started (UTC)IncidentImpactDuration
Oct 23, 2026, 13:06 UTC Game Shield: Network instability for parts of Frankfurt Location
FRA - Frankfurt Edge Network
 Minor 43 min
Sep 26, 2026, 17:03 UTC Game Shield: Traffic drop at our DF FRA location
FRA - Frankfurt Edge Network
 Minor 24 h 02 min
Sep 23, 2026, 08:31 UTC API outage No impact <1 min
Jun 19, 2026, 15:31 UTC Game Shield Dataforest FRA incident
FRA - Frankfurt Edge Network
 Major 7 h 07 min
Apr 27, 2026, 08:45 UTC Game Shield OVH: OVH network issue affecting all traffic
FRA - Frankfurt Edge Network, ASH - Ashburn Edge Network
 No impact 6 h 46 min
Apr 25, 2026, 18:44 UTC Game Shield (FRA): Increased connection degration on our OVH Limburg location
FRA - Frankfurt Edge Network
 Minor 3 h 46 min
Apr 18, 2026, 11:54 UTC Game Shield: Partial connectivity issues in FRA for re-routed customers
FRA - Frankfurt Edge Network
 No impact <1 min
Feb 25, 2026, 21:09 UTC API unavailability
API (api.neoprotect.net)
 Critical 18 h 29 min
Feb 20, 2026, 11:56 UTC Game Shield service instability
Game Shield Service
 No impact 27 days 5 h
Jan 11, 2026, 19:02 UTC GameShield only: Dataforest provider issue resulting in network instability
FRA - Frankfurt Edge Network
 Minor 12 days 5 h
Oct 30, 2025, 21:26 UTC Global Remote Shield outage
Game Shield Service
 Major 15 days 21 h
Oct 2, 2025, 21:29 UTC Degraded performance of the U.S. network due to sophisticated attacks Minor 5 days 22 h
Sep 29, 2025, 18:45 UTC API unavailability
API (api.neoprotect.net)
 Critical 8 min
Sep 15, 2025, 22:52 UTC WAW network issues Minor 7 h 46 min
Aug 26, 2025, 19:43 UTC Packet loss incident observed on multiple edge locations
FRA - Frankfurt Edge Network, ASH - Ashburn Edge Network
 No impact 20 h 37 min
Aug 22, 2025, 23:52 UTC Network issues related to last maintenance
FRA - Frankfurt Edge Network, ASH - Ashburn Edge Network
 No impact 34 h 01 min
Jul 28, 2025, 17:46 UTC Packet loss occurrance around FRA and BUC
FRA - Frankfurt Edge Network
 No impact 26 h 11 min
May 13, 2025, 03:05 UTC Latency Issues in US
ASH - Ashburn Edge Network
 Major 2 days 14 h
May 10, 2025, 13:54 UTC Short network hiccup in AMS No impact <1 min
Apr 28, 2025, 16:25 UTC On-going power outage in Madrid Critical 6 h 32 min
Apr 1, 2025, 20:38 UTC Reachability issues local to Frankfurt
FRA - Frankfurt Edge Network
 Minor 42 min
Feb 20, 2025, 22:36 UTC Upstream issue in SGP Minor 43 min
Feb 16, 2025, 14:08 UTC Unavailability of the client panel login
Client Panel (panel.neoprotect.net)
 Critical 18 min
Jan 31, 2025, 15:30 UTC WAW location unreachable Major 48 min
Jan 25, 2025, 11:08 UTC Arelion Frankfurt issues relating to temporarily increased pings for certain users
FRA - Frankfurt Edge Network
 No impact 1 h 03 min

27 incidents in our archive since January 2, 2025.

When and where NeoProtect fails

By weekday

Most incidents start on Fri.

  • Mon5
  • Tue3
  • Wed2
  • Thu4
  • Fri6
  • Sat5
  • Sun2

Most affected, last 12 months

  • FRA - Frankfurt Edge Network7
  • Game Shield Service2
  • API (api.neoprotect.net)1
  • ASH - Ashburn Edge Network1

Other cdn, dns & security services

FAQ

Is NeoProtect down right now?
At our last check NeoProtect's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does NeoProtect go down?
NeoProtect reported 3 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
When was the last NeoProtect outage?
The latest reported incident started on Oct 23, 2026, 13:06 UTC: "Game Shield: Network instability for parts of Frankfurt Location", resolved after 43 min.
How long do NeoProtect outages last?
Half of NeoProtect's incidents in the last 90 days were resolved within 43 min.

Source: NeoProtect official status page · RSS of NeoProtect incidents · status badge for your site