Critical incident
Maze: Moderated and AI Moderated study types cannot be accessed or created
Apr 20, 2026, 17:58 UTC
started
18:28 UTC
resolved
30 min
duration
Current status of Maze: Operational — live Maze status
Timeline
- Apr 20, 2026, 17:58 UTCinvestigatingWe're currently experiencing issues with Moderated and AI Moderated studies being unavailable in the platform. Additionally, new studies of these types cannot be created. We are investigating the issue to determine the root cause.
- Apr 20, 2026, 18:25 UTCidentifiedWe've identified the source of the issue and working towards a fix. We'll continue to provide updates as soon as possible.
- Apr 20, 2026, 18:28 UTCresolvedWe've now implemented a fix. Moderated and AI Moderated studies are now accessible and can be created as expected.
Updates as published by Maze.
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