Major incident

Livestorm: Users are unable to join the event room

Affected: Livestorm app

Current status of Livestorm: Operational — live Livestorm status

Timeline

1. Apr 29, 2026, 09:30 UTC
   investigating
   Our team has been alerted of an issue whereas users have been unable to join the room. We're investigating the cause and will provide an update as soon as possible. We are sorry for the inconvenience caused.
2. Apr 29, 2026, 09:37 UTC
   monitoring
   We recently deployed an update to one of our infrastructure components that caused this issue. This change has now been rolled back, users should be able to join the rooms at the moment, and we are continuing to closely monitor the situation.
3. Apr 29, 2026, 09:47 UTC
   resolved
   The issue has now been resolved following the rollback of the recent infrastructure update. Normal behavior has been restored, and no further impact has been observed. We apologize for any inconvenience this may have caused and appreciate your patience. We will continue monitoring to ensure ongoing stability and prevent recurrence.

Updates as published by Livestorm (original).