Major incident

Bugfender: Log Processing Delay

Affected: Log ingestion API

Current status of Bugfender: Operational — live Bugfender status

Timeline

1. Apr 29, 2026, 10:21 UTC
   investigating
   Our log processing infrastructure is running behind which is causing that the logs sent to our servers are not shown in the dashboard. No logs have been lost, and we're working to process them as soon as possible.
2. Apr 29, 2026, 10:28 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Apr 29, 2026, 10:43 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Apr 29, 2026, 11:46 UTC
   resolved
   This incident has been resolved.

Updates as published by Bugfender (original).