Major incident

Livestorm: Some attendees unable to complete event registration

Jun 11, 2026, 12:14 UTC
started
12:34 UTC
resolved
20 min
duration

Affected: Livestorm app

Current status of Livestorm: Operational — live Livestorm status

Timeline

  1. Jun 11, 2026, 12:14 UTC
    identified
    We have identified an issue that prevented some attendees from completing registration on Livestorm event registration pages. During the affected period, clicking the "Receive access link" button did not complete the sign-up. Already-registered attendees and their access links were not affected, and no data was lost. We have identified the cause and applied a fix. Registration is being restored, and we are monitoring to confirm full recovery. We'll post an update shortly. We apologize for the inconvenience.
  2. Jun 11, 2026, 12:33 UTC
    monitoring
    A fix has been deployed and event registration is now working normally. Attendees can complete registration and receive their access link as expected. We are monitoring closely to confirm everything remains stable. Thank you for your patience.
  3. Jun 11, 2026, 12:34 UTC
    resolved
    This incident has been resolved. Event registration is fully operational, and all attendees can register and receive their access link normally. Already-registered attendees were unaffected and no data was lost. We apologize for the disruption and appreciate your patience.

Updates as published by Livestorm (original).

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