Major incident

Lightspeed: X-Series - Sales are not appearing in Sales History

Affected: Sales History

Current status of Lightspeed: Operational — live Lightspeed status

Timeline

1. Jun 25, 2026, 08:34 UTC
   investigating
   We are currently investigating an issue where some sales are not appearing in Sales History. We are actively working to identify the root cause and restore normal functionality. We will provide additional updates as more information becomes available.
2. Jun 25, 2026, 11:09 UTC
   monitoring
   The fix for the issue causing some sales to not appear in Sales History has been successfully rolled out. Sales History should now be updating as expected. We are continuing to monitor the system closely to ensure stability and confirm the issue is fully resolved. We will provide additional updates if necessary.
3. Jun 25, 2026, 11:31 UTC
   resolved
   The issue has been resolved and Sales History is now updating as expected.

Updates as published by Lightspeed (original).