Major incident

Lever: API key generation issues in EU data center

Affected: Integration API & Webhooks

Current status of Lever: Operational — live Lever status

Timeline

1. Apr 17, 2026, 17:45 UTC
   investigating
   We are currently investigating an issue preventing new API keys from being generated in our EU environment (EUDC). Impact: Existing or pre-existing API connections in the EU region may also be impacted. Global (non-EU) environments remain unaffected at this time. Updates to follow shortly
2. Apr 17, 2026, 18:53 UTC
   resolved
   This incident has been resolved. Impact Summary: Customers may have had an issue preventing new API keys from being generated in our EU environment (EUDC). Existing or pre-existing API connections in the EU region may also be impacted. Global (non-EU) environments were unaffected An RCA will be provided within 7-10 business days if applicable.

Updates as published by Lever (original).