Critical incident

Brevo: Issue with Ecommerce orders

Current status of Brevo: Operational — live Brevo status

Timeline

1. Oct 7, 2026, 12:21 UTC
   investigating
   We’ve detected an issue affecting Ecommerce orders, and as a result, some customers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.
2. Oct 7, 2026, 12:27 UTC
   monitoring
   We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.
3. Oct 7, 2026, 12:32 UTC
   resolved
   The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

Updates as published by Brevo.