Critical incident

LastPass: LastPass - Login Issues and access to the Admin Console

Affected: LastPass - Australia, Microsoft Entra, SIEM Azure Sentinel, MFA, iOS Authenticator, LastPass - United States, Okta, SIEM Splunk, EU, Android Authenticator, LastPass - Europe, Google Workspace, PSA, US, iOS Password Manager, Admin Console, Ping One, SSO, Other, Android Password Manager, Ping Federate, Commerce System, OneLogin, Dark Web Monitoring, ADFS, LastPass Marketing Website, LastPass Support Site, Vault

Current status of LastPass: Operational — live LastPass status

Timeline

1. Mar 25, 2026, 11:27 UTC
   investigating
   We are actively investigating reports that some LastPass customers may be experiencing login issues and access to the vault and Admin console. Our engineers are working to identify the issue and will provide another update shortly.
2. Mar 25, 2026, 11:48 UTC
   investigating
   We are continuing to investigate this issue.
3. Mar 25, 2026, 12:11 UTC
   resolved
   We have confirmed that the issue has been resolved. We will conduct an internal review of this issue to help prevent or minimize future recurrence.
4. Apr 1, 2026, 21:37 UTC
   postmortem
   On March 17, 2026, we released version 4.151.5 of the LastPass browser extension to Microsoft Edge which caused login issues. Please visit this link to review the root cause analysis \(RCA\): [March 25th, 2026 Incident RCA](https://support.lastpass.com/s/document-item?bundleId=lastpass&topicId=LastPass/rca_lastpass_users_not_able_to_log_in.html&_LANG=enus)

Updates as published by LastPass (original).