OutageDB

Major incident

KnowBe4: PhishER - Unable to Login (UK)

Apr 30, 2026, 13:47 UTC
started
16:47 UTC
resolved
2 h 59 min
duration

Affected: Console

Current status of KnowBe4: Operational — live KnowBe4 status

Timeline

  1. Apr 30, 2026, 13:47 UTC
    investigating
    We have identified an issue with customers signing into PhishER in the UK instance.
  2. Apr 30, 2026, 14:13 UTC
    monitoring
    We have identified an issue with customers signing into PhishER in the UK instance and implemented a fix which we will continue to monitor. Customers should be able to login successfully.
  3. Apr 30, 2026, 16:47 UTC
    resolved
    We have identified an issue with customers signing into PhishER in the UK instance and implemented a fix. Customers should be able to login successfully.

Updates as published by KnowBe4 (original).

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