OutageDB

JumpCloud outage history and status

Is JumpCloud down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
99.88%
uptime, 90 days
5
incidents, 90 days
1 h 13 min
median time to fix
Oct 23, 2026
last incident

JumpCloud components

AI Gateway

Admin Console

Agent

Android EMM

Apple MDM

Cloudflare

Commands

Custom API Import

Directory Insights

Support Services

Federation

General Access API

Google Workspace

Groups (user/devices)

JumpCloud GO

JumpCloud University

LDAP

Mobile Admin App: iOS and Android

Multi-Tenant Portal (MTP)

Office 365 Integration

Password Manager

Password Policies

Payment and Billing

Policy Management

Privileged Access Management (PAM)

RADIUS

Remote Assist

Reporting

SCIM

SSO

SSO OIDC

Security

Self-Service Account Provisioning (Devices SSAP)

Software Management

System Insights

TOTP / MFA / JumpCloud Protect

User Console

User Import from CSV

Windows MDM

Workday Import

www.jumpcloud.com

Active Directory

JumpCloud outage history

Nov: 5 incidents, 189 min of major outage 5 Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 0 incidents, 0 min of major outage Jan Feb: 0 incidents, 0 min of major outage Feb Mar: 2 incidents, 294 min of major outage 2 Mar Apr: 2 incidents, 0 min of major outage 2 Apr May: 1 incidents, 0 min of major outage 1 May Jun: 1 incidents, 0 min of major outage 1 Jun Jul: 0 incidents, 0 min of major outage Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 3 incidents, 0 min of major outage 3 Sep Oct: 2 incidents, 150 min of major outage 2 Oct
JumpCloud incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 23, 2026, 15:55 UTC Increased error rates loading User and Admin portal
Admin Console - US Region, Admin Console - EU Region, Admin Console - IN Region
 Major 2 h 30 min
Oct 22, 2026, 16:21 UTC US Region - Increased error rates with device certificate issuance and renewal
Agent - US Region
 Minor 38 min
Sep 25, 2026, 17:27 UTC Degraded Commands Service
Commands - US Region, Commands - EU Region, Commands - IN Region
 Minor 1 h 05 min
Sep 14, 2026, 13:25 UTC Degraded Radius Service - EU region
RADIUS - EU Region
 Minor 1 h 13 min
Sep 3, 2026, 06:07 UTC Dynamic Group Delays
Groups (user/devices) - US Region
 Minor 6 h 15 min
Jun 22, 2026, 14:21 UTC Console Degradation - Cloudflare Network Disruption
User Console - US Region
 Minor 2 h 19 min
May 8, 2026, 06:41 UTC Degraded Console Service - Devices Page slowness
Admin Console - US Region
 Minor 1 h 47 min
Apr 28, 2026, 08:01 UTC Degraded Agent Service on MacOS, Windows and Linux
Agent - US Region
 Minor 1 h 54 min
Apr 2, 2026, 17:08 UTC LDAP Directory Processing Delay
LDAP - US Region
 Minor 47 min
Mar 31, 2026, 00:32 UTC Directory Dispatch Delays
Admin Console - US Region
 Minor 5 h 52 min
Mar 12, 2026, 16:54 UTC Increased error rates with JumpCloud Agent backend.
Agent - US Region
 Major 4 h 54 min
Nov 21, 2025, 12:34 UTC Console slowness due to CloudFlare Network issue in Asia region
Cloudflare CDN/Cache
 Minor 1 h 57 min
Nov 19, 2025, 06:46 UTC Intermittent issues accessing the JumpCloud Admin portal
Admin Console - US Region
 Major 31 min
Nov 11, 2025, 08:17 UTC Remote-Assist Intermittent issues
Remote Assist - US Region
 Minor 1 h 23 min
Nov 6, 2025, 12:28 UTC SSO-OIDC Authentication Issue
SSO OIDC - US Region
 Minor 1 h 19 min
Nov 4, 2025, 11:40 UTC Increased Error Rates Affecting Multiple Platform Services
Admin Console - US Region, LDAP - US Region, RADIUS - US Region, User Console - US Region, TOTP / MFA / JumpCloud Protect - US Region, SSO - US Region
 Major 2 h 38 min
Oct 20, 2025, 15:44 UTC 3rd Party Provider Operational Issues
Privileged Access Management (PAM) - US Region, Premium Chat Support
 Minor 6 h 02 min
Oct 20, 2025, 07:52 UTC 3rd Party Provider Operational Issues
Admin Console - US Region, User Console - US Region, Admin Console - EU Region, User Console - EU Region
 Minor 2 h 22 min
Oct 14, 2025, 08:52 UTC Navigation affected at the JumpCloud website
www.jumpcloud.com
 Minor 5 h 26 min
Oct 9, 2025, 14:20 UTC JumpCloud Remote Assist Unavailable
Remote Assist - US Region, Remote Assist - EU Region
 No impact 20 min
Oct 7, 2025, 09:31 UTC Admin Portal Performance
Admin Console - US Region
 Minor 1 h 52 min
Oct 5, 2025, 10:00 UTC LDAP Degredation
LDAP - US Region
 No impact 6 h 21 min
Sep 18, 2025, 11:57 UTC Software Inventory Delay
System Insights - US Region
 Minor 2 h 38 min
Sep 15, 2025, 07:55 UTC Admin Portal Access Issues Major <1 min
Sep 10, 2025, 14:15 UTC Windows MDM - Device Enrollment Failing
Windows MDM - US Region
 No impact 6 h 33 min

52 incidents in our archive since April 9, 2025.

When and where JumpCloud fails

By weekday

Most incidents start on Tue.

  • Mon10
  • Tue13
  • Wed7
  • Thu13
  • Fri6
  • Sat2
  • Sun1

Most affected, last 12 months

  • Admin Console - US Region5
  • Agent - US Region3
  • LDAP - US Region2
  • User Console - US Region2
  • Admin Console - EU Region1
  • Admin Console - IN Region1
  • Cloudflare CDN/Cache1
  • Commands - EU Region1

When JumpCloud went down with others

Other cloud & hosting services

FAQ

Is JumpCloud down right now?
At our last check JumpCloud's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does JumpCloud go down?
JumpCloud reported 5 incidents in the last 90 days (1 major or critical), with 150 minutes of major outage: 99.88% uptime.
When was the last JumpCloud outage?
The latest reported incident started on Oct 23, 2026, 15:55 UTC: "Increased error rates loading User and Admin portal", resolved after 2 h 30 min.
How long do JumpCloud outages last?
Half of JumpCloud's incidents in the last 90 days were resolved within 1 h 13 min.

Source: JumpCloud official status page · RSS of JumpCloud incidents · status badge for your site