OutageDB

Jane outage history and status

Is Jane down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
100%
uptime, 90 days
0
incidents, 90 days
—
median time to fix
Jun 9, 2022
last incident

Jane components

Jane outage history

Nov: 0 incidents, 0 min of major outage Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 0 incidents, 0 min of major outage Jan Feb: 0 incidents, 0 min of major outage Feb Mar: 0 incidents, 0 min of major outage Mar Apr: 0 incidents, 0 min of major outage Apr May: 0 incidents, 0 min of major outage May Jun: 0 incidents, 0 min of major outage Jun Jul: 0 incidents, 0 min of major outage Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 0 incidents, 0 min of major outage Sep Oct: 0 incidents, 0 min of major outage Oct
Jane incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Jun 9, 2022, 16:17 UTC Jane's Online Appointments (telehealth) experiencing an issue while connecting to the waiting room No impact <1 min
Jun 1, 2022, 20:09 UTC Square is experiencing some service issues No impact —
Feb 10, 2022, 19:52 UTC Square is experiencing some service issues
Web App - Canada, Web App - US West
 No impact 1 h 50 min
Jan 4, 2022, 02:20 UTC Payfirma not currently processing some payments
Web App - Canada, Web App - US West
 No impact 1 h 13 min
Dec 15, 2021, 16:17 UTC Internet Service Outage affecting some US customers No impact —
Jun 29, 2021, 17:05 UTC Payfirma not currently processing some payments
Web App - Canada, Web App - US West
 No impact 44 min
May 11, 2021, 21:58 UTC TELUS eClaims submissions are currently not going through
Web App - Canada
 Minor 3 h 33 min
Mar 26, 2021, 21:25 UTC Some Square payments are failing to process
Web App - Canada, Web App - US West
 Minor 2 h 04 min
Dec 15, 2020, 21:48 UTC Gmail outage affecting patients and staff
Email / SMS Delivery
 Major 4 h 50 min
Oct 13, 2020, 04:25 UTC Payfirma not currently processing some payments
Web App - Canada, Web App - US West
 No impact 8 h 25 min
Sep 14, 2020, 20:01 UTC Payfirma not currently processing some payments
Web App - Canada, Web App - US West
 No impact 1 h 20 min
Aug 25, 2020, 17:08 UTC Payfirma not currently processing some payments
Web App - Canada, Web App - US West
 No impact 15 min
Aug 8, 2020, 17:28 UTC Payfirma not currently processing some payments
Web App - Canada, Web App - US West
 No impact 4 h 15 min
Jul 17, 2020, 21:25 UTC Payfirma not currently processing some payments
Web App - Canada, Web App - US West
 Minor 37 min
May 26, 2020, 18:03 UTC Payfirma not currently processing some payments
Web App - Canada, Web App - US West
 Minor 19 min
May 22, 2020, 20:50 UTC Payfirma not currently processing some payments
Web App - Canada, Web App - US West
 Minor 36 min
May 20, 2020, 20:38 UTC Payfirma not currently processing some payments
Web App - Canada, Web App - US West
 Minor 29 min
May 12, 2020, 16:18 UTC Payfirma not currently processing some payments
Web App - Canada, Web App - US West
 Minor 39 min
May 11, 2020, 16:37 UTC Jane Payments (Stripe) not currently processing payments
Web App - Canada, Web App - US West
 Minor 37 min
Apr 27, 2020, 21:17 UTC Payfirma not currently processing some payments
Web App - Canada, Web App - US West
 Minor 52 min
Apr 6, 2020, 22:07 UTC Not all Jane's emails being delivered
Email / SMS Delivery
 Minor 1 h 35 min
Mar 16, 2020, 19:56 UTC Payfirma not currently processing some payments
Web App - Canada, Web App - US West
 Minor 29 min
Feb 26, 2020, 20:32 UTC Payfirma not currently processing payments
Web App - Canada, Web App - US West
 Minor 31 min
Feb 18, 2020, 20:37 UTC Payfirma not currently processing payments
Web App - Canada, Web App - US West
 Minor 37 min
Jan 22, 2020, 22:45 UTC Slow Load
Web App - US West
 No impact 37 min

49 incidents in our archive since October 11, 2018.

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FAQ

Is Jane down right now?
At our last check Jane's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Jane go down?
Jane reported 0 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
When was the last Jane outage?
The latest reported incident started on Jun 9, 2022, 16:17 UTC: "Jane's Online Appointments (telehealth) experiencing an issue while connecting to the waiting room", resolved after <1 min.

Source: Jane official status page · RSS of Jane incidents · status badge for your site