Major incident

Jamf: Content Filtering Not Working

Affected: APAC - Hong Kong, APAC - Japan, APAC - Singapore, APAC - South Korea

Current status of Jamf: Operational — live Jamf status

Timeline

1. Sep 10, 2026, 13:18 UTC
   investigating
   We are currently investigating an issue affecting content filtering functionality for a subset of customers. Some previously blocked web content may not be filtered as expected. Our team is actively working on a resolution and we will provide updates as they become available. Affected Regions: AP East1, AP Northeast1, AP Northeast2, AP Southeast1 regions Workaround/Customer Actions: No customer action required at this time.
2. Sep 10, 2026, 13:41 UTC
   resolved
   This incident has been resolved.

Updates as published by Jamf (original).