Major incident

Jamf: Jamf Pro - GCC High Device Compliance Issue

Mar 26, 2026, 13:42 UTC
started
15:52 UTC
resolved
2 h 09 min
duration

Affected: us-west-2: Jamf Pro - Standard, us-west-2: Jamf Pro - Premium, us-east-2: Jamf Pro - Standard, us-east-2: Jamf Pro - Premium

Current status of Jamf: Operational — live Jamf status

Timeline

  1. Mar 26, 2026, 13:42 UTC
    investigating
    The Jamf Pro integration with GCC High Device Compliance is currently not working. New integrations and new registrations are not possible and device compliance state is not sent. We have identified the cause and we are currently working towards a resolution.
  2. Mar 26, 2026, 13:44 UTC
    identified
    The issue has been identified and a fix is being implemented.
  3. Mar 26, 2026, 14:20 UTC
    identified
    The GCC High Device Compliance for Jamf Pro - Standard and Premium is restored, we are continuing to work towards restoring service for Jamf Pro - Premium Cloud Plus.
  4. Mar 26, 2026, 15:29 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  5. Mar 26, 2026, 15:52 UTC
    resolved
    This incident has been resolved.

Updates as published by Jamf (original).

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