Major incident

Mural: Mural Collaboration Issue - murals not loading

Mar 26, 2026, 13:24 UTC
started
14:24 UTC
resolved
1 h
duration

Affected: Realtime collaboration

Current status of Mural: Operational — live Mural status

Timeline

  1. Mar 26, 2026, 13:24 UTC
    investigating
    Some users are currently experiencing issues with murals not loading or taking longer than usual to load. We're investigating the issue and will restore regular service as quickly as possible. Please check our status page for the most up-to-date info: status.mural.co/
  2. Mar 26, 2026, 13:58 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  3. Mar 26, 2026, 14:24 UTC
    resolved
    The fix we implemented earlier has been successful in resolving the issue and full service has been resolved. We apologize for the inconvenience this interruption caused, and will be conducting a full review to avoid a repeat in the future.

Updates as published by Mural (original).

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