Critical incident

Ivanti Cloud: IAZ PRD - Tenants are not accessible

Affected: Service Manager / Asset Manager (IAZ)

Current status of Ivanti Cloud: Operational — live Ivanti Cloud status

Timeline

1. Sep 21, 2026, 14:46 UTC
   investigating
   Tenants are temporarily not accessible or are encountering errors when using the application. We are actively investigating this and will provide an update once we have more information.
2. Sep 21, 2026, 15:09 UTC
   identified
   We have identified the cause of the issue and are actively implementing a fix. Our teams continue to work toward full service restoration and will share additional updates as they become available.
3. Sep 21, 2026, 15:33 UTC
   monitoring
   The identified fix has been applied and initial indicators show service recovery. We are monitoring results and customer activity to confirm the issue is fully resolved.
4. Sep 21, 2026, 16:08 UTC
   resolved
   This incident has been resolved.

Updates as published by Ivanti Cloud (original).