Minor incident

ITS Network & Systems: Campus and Health DUO push errors when connected to UCSD-Protected

Affected: SSO

Current status of ITS Network & Systems: Minor issues — live ITS Network & Systems status

Timeline

1. Nov 3, 2026, 17:39 UTC
   investigating
   ITS is investigating possible issues with DUO. ITS is aware of these issues and identifying workarounds as quickly as possible. These services may be slow or unavailable at this time. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
2. Nov 3, 2026, 18:26 UTC
   investigating
   ITS is still investigating intermittent issues with DUO. Some workarounds that ITS has identified include the following: Connecting to a different networrk(UCSD-Guest,RESNET-Protected) for DUO Push. Accessing DUO via passcode Last resort: Disconnecting from wi-fi and using cellular data to receive the DUO push. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

Updates as published by ITS Network & Systems (original).