Critical incident

ITS Network & Systems: Phone Lines Down Campuswide

Aug 14, 2026, 22:20 UTC
started
23:31 UTC
resolved
1 h 10 min
duration

Affected: Communication and Collaboration

Current status of ITS Network & Systems: Minor issues — live ITS Network & Systems status

Timeline

  1. Aug 14, 2026, 22:20 UTC
    investigating
    ITS has identified an issue with phone lines throughout campus. We are investigating the cause of the issue, and will provide further updates. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
  2. Aug 14, 2026, 22:34 UTC
    monitoring
    ITS has implemented a fix for the issues with the phones lines. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
  3. Aug 14, 2026, 23:31 UTC
    resolved
    This incident has been resolved.

Updates as published by ITS Network & Systems (original).

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