Major incident

IT: Respondus Monitor and LockDown Browser Dashboard under investigation

Affected: Respondus

Current status of IT: Minor issues — live IT status

Timeline

1. Jun 30, 2026, 20:38 UTC
   investigating
   A problem with Respondus Monitor and LockDown Browser Dashboard is under investigation. Respondus has reported that they are currently investigating an intermittent issue with some users being unable to start a Respondus Monitor session. Access to the LockDown Browser Dashboard also appears to be affected. Details are available on their Statuspage incident at https://status.respondus.com/incidents/rpvx1y42gbcs and we will continue to post updates here as we receive additional information. Questions 402-472-3970 or [email protected]
2. Jun 30, 2026, 21:04 UTC
   monitoring
   All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
3. Jul 1, 2026, 14:42 UTC
   resolved
   All systems are operating normally. This issue is resolved.

Updates as published by IT (original).