Critical incident

iPaper: Unable to issue branded domain SSL due to provider outage

Affected: SSL Processing Service

Current status of iPaper: Operational — live iPaper status

Timeline

1. Jul 2, 2026, 18:12 UTC
   identified
   Our SSL provider is having an outage which is affecting our ability to issue certificates for branded domains, to protect customer domains we have halted issuance and will monitor the situation and resume when we are able to. We appreciate for your patience.
2. Jul 3, 2026, 07:03 UTC
   resolved
   Provider has resolved their issues and our SSL issuance has been resumed.

Updates as published by iPaper (original).