Major incident

IG: Intermittent trade rejections observed on MT5

Affected: MT5

Current status of IG: Operational — live IG status

Timeline

1. Mar 18, 2026, 10:19 UTC
   investigating
   We are aware of multiple users facing issues with order placement on MT5. We are investigating the issue on high priority.
2. Mar 18, 2026, 11:17 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Mar 18, 2026, 11:17 UTC
   monitoring
   We are continuing to monitor for any further issues.
4. Mar 18, 2026, 12:08 UTC
   resolved
   This incident has been resolved.

Updates as published by IG (original).