Major incident

HP Wolf Security: HP Wolf Security Controller (US Region) Partial outage

Affected: US Cloud Controllers, US Cloud Controllers, US Cloud Controllers, US Cloud Controllers, US Cloud Controllers

Current status of HP Wolf Security: Under maintenance — live HP Wolf Security status

Timeline

1. May 8, 2026, 11:36 UTC
   investigating
   We are currently investigating reports of intermittent access issues affecting the HP Wolf Security controller for customers in our US region Our engineering team is actively working to identify the root cause. We will provide another update in 90 minutes, or as soon as more information is available. We apologize for any inconvenience.
2. May 8, 2026, 13:05 UTC
   investigating
   We are continuing to investigate as a root cause is yet to be established.
3. May 8, 2026, 13:30 UTC
   identified
   We have identified that the current issue is due to an upstream service disruption within the AWS US-EAST-1 region. We are monitoring the AWS Health Dashboard and will provide updates as soon as more information is available. https://health.aws.amazon.com/health/status
4. May 9, 2026, 17:29 UTC
   resolved
   This incident has now been resolved. All services are now operational again.

Updates as published by HP Wolf Security (original).