Gusto outage history and status

Is Gusto down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
100%
uptime, 90 days
0
incidents, 90 days
—
median time to fix
Jun 25, 2026
last incident

Gusto components

Provider: AWS

Provider: Cloudflare

Gusto outage history

Nov: 1 incidents, 72 min of major outage 1 Nov Dec: 1 incidents, 160 min of major outage 1 Dec Jan: 0 incidents, 0 min of major outage Jan Feb: 0 incidents, 0 min of major outage Feb Mar: 1 incidents, 126 min of major outage 1 Mar Apr: 0 incidents, 0 min of major outage Apr May: 0 incidents, 0 min of major outage May Jun: 2 incidents, 77 min of major outage 2 Jun Jul: 0 incidents, 0 min of major outage Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 0 incidents, 0 min of major outage Sep Oct: 0 incidents, 0 min of major outage Oct
Gusto incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Jun 25, 2026, 22:06 UTC Gusto is down
Gusto.com website, Payroll, Benefits, HR, Gusto Mobile
Major 21 min
Jun 23, 2026, 18:20 UTC Some Customers may be unable to run payroll at this time
Payroll, Benefits, HR
Critical 56 min
Mar 25, 2026, 23:45 UTC All administrators are unable to run payroll
Payroll, Benefits, HR, Gusto Mobile, API
Critical 2 h 06 min
Dec 16, 2025, 18:16 UTC We are aware that customers may be experiencing issues when accessing Gusto.
Gusto.com website, Payroll, Benefits, HR, Gusto Mobile, API
Critical 2 h 40 min
Nov 7, 2025, 14:35 UTC Chat channel unavailable
Chat System
Critical 1 h 12 min
Oct 24, 2025, 19:39 UTC Investigating issues with Payroll Processing for some users
Payroll, Benefits, HR
Major 15 min
Jun 26, 2025, 18:45 UTC We are aware that some customers may be experiencing issues accessing Gusto.com.
Gusto.com website, API
Critical 1 h 47 min
Feb 17, 2025, 19:24 UTC Gusto settings page performance degradation
Payroll, Benefits, HR
Minor 50 min
Nov 22, 2024, 19:09 UTC Customers are experiencing slowness and errors when accessing Gusto
Gusto.com website, API
Critical 1 h 48 min
Nov 20, 2024, 17:09 UTC Customers are experiencing slowness and errors
Payroll, Benefits, HR, API
Minor 13 min
Nov 19, 2024, 20:08 UTC Customers are experiencing slowness and errors
Payroll, Benefits, HR, API
Minor 25 min
Oct 31, 2024, 17:09 UTC Some customers are experiencing slowness and errors in their Gusto dashboard
Gusto.com website, Payroll, Benefits, HR
Major 1 h 11 min
Oct 17, 2024, 14:35 UTC All customers are unable to use our chat option for support.
Chat System
Critical 1 h 33 min
Sep 19, 2024, 14:16 UTC Some customers may experience longer wait times when calling Gusto
Phone System
Minor 1 h 02 min
Sep 17, 2024, 01:31 UTC Some customers are experiencing an error when accessing Gusto.
Gusto.com website, API
Major 3 h 19 min
Sep 10, 2024, 20:57 UTC Some Users are unable to access Gusto
Gusto.com website, Payroll, Benefits, HR
Major 38 min
Aug 5, 2024, 22:04 UTC We are aware that some customers are experiencing issues running payroll.
Payroll, Benefits, HR
Major 10 min
Jun 20, 2024, 19:36 UTC Experiencing Issues with Cloudflare CDN/Cache and Cloudflare Network
API
Minor 1 h
Apr 15, 2024, 16:36 UTC We are aware of some users experiencing site slowness or time outs. Our team is actively working to resolve this issue with an anticipated resolution by 11am PST. We apologize for any inconvenience.
Gusto.com website
No impact 1 h 22 min
Mar 19, 2024, 21:13 UTC We are currently experiencing higher than normal call volume. During this time, please leverage help center for support. Thank you for your patience.
Phone System
Critical 43 min
Mar 15, 2024, 22:42 UTC We are aware of slowness that customers may be experiencing when using Gusto. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.
Gusto.com website, API
Minor 14 min
Mar 9, 2024, 00:48 UTC We are aware of potential errors that customers may be experiencing with benefits features in Gusto. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.
Payroll, Benefits, HR
Critical 10 min
Feb 7, 2024, 23:46 UTC We are aware that customers may be experiencing slowness when using Gusto. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.
Gusto.com website, API
Minor 24 min
Jan 17, 2024, 21:23 UTC We are aware of potential error messages that customers may be experiencing when attempting to run payroll. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.
Gusto.com website, API
Critical 58 min
Jan 17, 2024, 17:37 UTC We are aware of potential error messages that customers may be experiencing when accessing Gusto.com. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.
Gusto.com website, API
Critical 3 min

50 incidents in our archive since February 23, 2023.

When and where Gusto fails

By weekday

Most incidents start on Thu.

  • Mon7
  • Tue10
  • Wed10
  • Thu14
  • Fri8
  • Sat1
  • Sun0

Most affected, last 12 months

  • Payroll, Benefits, HR4
  • Gusto Mobile3
  • API2
  • Gusto.com website2
  • Chat System1

Other payments & finance services

FAQ

Is Gusto down right now?
At our last check Gusto's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Gusto go down?
Gusto reported 0 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
When was the last Gusto outage?
The latest reported incident started on Jun 25, 2026, 22:06 UTC: "Gusto is down", resolved after 21 min.

Source: Gusto official status page · RSS of Gusto incidents · status badge for your site