Gusto outage history and status
Is Gusto down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
100%
uptime, 90 days
0
incidents, 90 days
—
median time to fix
Jun 25, 2026
last incident
Gusto components
Provider: AWS
- DNS Operational
- Elastic Compute Cloud Operational
- S3 West Operational
- S3 East Operational
- Load Balancers Operational
- Caching Operational
- Database Operational
- Cloudfront Operational
- AWS apigateway-us-west-2 Operational
- AWS apigateway-us-east-1 Operational
- Gusto.com website Operational
- Payroll, Benefits, HR Operational
- Phone System Operational
- Email System Operational
- Chat System Operational
- Gusto Mobile Operational
- API Operational
- Two-factor authentication text messages Operational
Provider: Cloudflare
- Cloudflare SSL Certificate Provisioning Operational
- Cloudflare Gateway Operational
- Cloudflare Authoritative DNS Operational
- Cloudflare Bot Management Operational
- Cloudflare CDN/Cache Operational
- Cloudflare Challenge Platform Operational
- Cloudflare API Shield Operational
- Cloudflare DNS Root Servers Operational
- Cloudflare Distributed Web Gateway Operational
- Cloudflare DNS Updates Operational
- Cloudflare Firewall Operational
- Cloudflare Infrastructure Operational
- Cloudflare Images Operational
- Cloudflare Image Resizing Operational
- Cloudflare Load Balancing and Monitoring Operational
- Cloudflare Network Operational
- Cloudflare Recursive DNS Operational
- Cloudflare Web Analytics Operational
Gusto outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Jun 25, 2026, 22:06 UTC | Gusto is down Gusto.com website, Payroll, Benefits, HR, Gusto Mobile | Major | 21 min |
| Jun 23, 2026, 18:20 UTC | Some Customers may be unable to run payroll at this time Payroll, Benefits, HR | Critical | 56 min |
| Mar 25, 2026, 23:45 UTC | All administrators are unable to run payroll Payroll, Benefits, HR, Gusto Mobile, API | Critical | 2 h 06 min |
| Dec 16, 2025, 18:16 UTC | We are aware that customers may be experiencing issues when accessing Gusto. Gusto.com website, Payroll, Benefits, HR, Gusto Mobile, API | Critical | 2 h 40 min |
| Nov 7, 2025, 14:35 UTC | Chat channel unavailable Chat System | Critical | 1 h 12 min |
| Oct 24, 2025, 19:39 UTC | Investigating issues with Payroll Processing for some users Payroll, Benefits, HR | Major | 15 min |
| Jun 26, 2025, 18:45 UTC | We are aware that some customers may be experiencing issues accessing Gusto.com. Gusto.com website, API | Critical | 1 h 47 min |
| Feb 17, 2025, 19:24 UTC | Gusto settings page performance degradation Payroll, Benefits, HR | Minor | 50 min |
| Nov 22, 2024, 19:09 UTC | Customers are experiencing slowness and errors when accessing Gusto Gusto.com website, API | Critical | 1 h 48 min |
| Nov 20, 2024, 17:09 UTC | Customers are experiencing slowness and errors Payroll, Benefits, HR, API | Minor | 13 min |
| Nov 19, 2024, 20:08 UTC | Customers are experiencing slowness and errors Payroll, Benefits, HR, API | Minor | 25 min |
| Oct 31, 2024, 17:09 UTC | Some customers are experiencing slowness and errors in their Gusto dashboard Gusto.com website, Payroll, Benefits, HR | Major | 1 h 11 min |
| Oct 17, 2024, 14:35 UTC | All customers are unable to use our chat option for support. Chat System | Critical | 1 h 33 min |
| Sep 19, 2024, 14:16 UTC | Some customers may experience longer wait times when calling Gusto Phone System | Minor | 1 h 02 min |
| Sep 17, 2024, 01:31 UTC | Some customers are experiencing an error when accessing Gusto. Gusto.com website, API | Major | 3 h 19 min |
| Sep 10, 2024, 20:57 UTC | Some Users are unable to access Gusto Gusto.com website, Payroll, Benefits, HR | Major | 38 min |
| Aug 5, 2024, 22:04 UTC | We are aware that some customers are experiencing issues running payroll. Payroll, Benefits, HR | Major | 10 min |
| Jun 20, 2024, 19:36 UTC | Experiencing Issues with Cloudflare CDN/Cache and Cloudflare Network API | Minor | 1 h |
| Apr 15, 2024, 16:36 UTC | We are aware of some users experiencing site slowness or time outs. Our team is actively working to resolve this issue with an anticipated resolution by 11am PST. We apologize for any inconvenience. Gusto.com website | No impact | 1 h 22 min |
| Mar 19, 2024, 21:13 UTC | We are currently experiencing higher than normal call volume. During this time, please leverage help center for support. Thank you for your patience. Phone System | Critical | 43 min |
| Mar 15, 2024, 22:42 UTC | We are aware of slowness that customers may be experiencing when using Gusto. Our teams are working to resolve this as a top priority. Thank you for your patience at this time. Gusto.com website, API | Minor | 14 min |
| Mar 9, 2024, 00:48 UTC | We are aware of potential errors that customers may be experiencing with benefits features in Gusto. Our teams are working to resolve this as a top priority. Thank you for your patience at this time. Payroll, Benefits, HR | Critical | 10 min |
| Feb 7, 2024, 23:46 UTC | We are aware that customers may be experiencing slowness when using Gusto. Our teams are working to resolve this as a top priority. Thank you for your patience at this time. Gusto.com website, API | Minor | 24 min |
| Jan 17, 2024, 21:23 UTC | We are aware of potential error messages that customers may be experiencing when attempting to run payroll. Our teams are working to resolve this as a top priority. Thank you for your patience at this time. Gusto.com website, API | Critical | 58 min |
| Jan 17, 2024, 17:37 UTC | We are aware of potential error messages that customers may be experiencing when accessing Gusto.com. Our teams are working to resolve this as a top priority. Thank you for your patience at this time. Gusto.com website, API | Critical | 3 min |
50 incidents in our archive since February 23, 2023.
When and where Gusto fails
By weekday
Most incidents start on Thu.
- Mon7
- Tue10
- Wed10
- Thu14
- Fri8
- Sat1
- Sun0
Most affected, last 12 months
- Payroll, Benefits, HR4
- Gusto Mobile3
- API2
- Gusto.com website2
- Chat System1
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FAQ
- Is Gusto down right now?
- At our last check Gusto's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Gusto go down?
- Gusto reported 0 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
- When was the last Gusto outage?
- The latest reported incident started on Jun 25, 2026, 22:06 UTC: "Gusto is down", resolved after 21 min.
Source: Gusto official status page · RSS of Gusto incidents · status badge for your site