Critical incident

Gusto: All administrators are unable to run payroll

Affected: Payroll, Benefits, HR, Gusto Mobile, API

Current status of Gusto: Operational — live Gusto status

Timeline

1. Mar 25, 2026, 23:45 UTC
   investigating
   Some administrators are unable to run payroll
2. Mar 25, 2026, 23:54 UTC
   investigating
   We are continuing to investigate this issue.
3. Mar 26, 2026, 01:15 UTC
   investigating
   We are continuing to investigate this issue.
4. Mar 26, 2026, 01:17 UTC
   investigating
   We are continuing to investigate this issue.
5. Mar 26, 2026, 01:50 UTC
   investigating
   We are continuing to investigate this issue.
6. Mar 26, 2026, 01:51 UTC
   resolved
   This incident has been resolved.

Updates as published by Gusto (original).