Major incident

GSU Technology Systems: Network Outage: Newton Campus

Mar 31, 2026, 13:40 UTC
started
11:44 UTC
resolved April 1, 2026
22 h 04 min
duration

Affected: Campus Network

Current status of GSU Technology Systems: Minor issues — live GSU Technology Systems status

Timeline

  1. Mar 31, 2026, 13:40 UTC
    investigating
    IIT is currently investigating network issues affecting the Newton Campus. Updates will be provided as progress is made toward service resolution.
  2. Mar 31, 2026, 15:09 UTC
    investigating
    We are continuing to investigate this issue.
  3. Mar 31, 2026, 15:55 UTC
    investigating
    The vendor is engaged and is continuing to investigate this issue. More updates will be provided as the vendor works toward service restoration.
  4. Mar 31, 2026, 18:01 UTC
    identified
    The vendor has confirmed that the service disruption is the result of a fiber cut in the area. Repair efforts to restore service is in progress.
  5. Mar 31, 2026, 21:41 UTC
    monitoring
    The Newton Campus network has been restored and we will continue to monitor the situation. Please submit a new incident to the portal help.gsu.edu, email [email protected] or call 404-413-4357(help) if the network issue still persists.
  6. Apr 1, 2026, 11:44 UTC
    resolved
    Please submit a new incident to the portal at help.gsu.edu, email [email protected] or call 404-413-4357(help) if there are any new network related issues to report.

Updates as published by GSU Technology Systems (original).

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