Major incident
Follow Up Boss: Mailchimp integration unavailable for some customers
Mar 31, 2026, 14:13 UTC
started
15:56 UTC
resolved April 6, 2026
6 days 1 h
duration
Affected: Follow Up Boss Web Application
Current status of Follow Up Boss: Operational — live Follow Up Boss status
Timeline
- Mar 31, 2026, 14:13 UTCinvestigatingWe are investigating reports the Mailchimp integration is becoming disconnected for some customers. Updates will be shared here as they are available.
- Mar 31, 2026, 14:27 UTCidentifiedWe have identified the cause of the Mailchimp integration becoming disconnected for some customers and we are working with Mailchimp to restore service.
- Mar 31, 2026, 16:22 UTCidentifiedWe are continuing to work with Mailchimp on a fix for this issue.
- Apr 2, 2026, 16:56 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Apr 6, 2026, 15:56 UTCresolvedThis incident has been resolved.
Updates as published by Follow Up Boss (original).
Other services with incidents at the same time
- Status DonWeb 14:13 UTC · Fallas en servicios de Hosting Compartido.
- GSU Technology Systems 13:40 UTC · Network Outage: Newton Campus
More Follow Up Boss incidents
- August 31, 2026 Widespread Service Disruption