Major incident

Granicus System: Granicus Issue Notification: Partial Vision Site Availability Issue

Affected: Vision CMS

Current status of Granicus System: Minor issues — live Granicus System status

Timeline

1. Oct 27, 2026, 11:45 UTC
   identified
   Granicus engineering teams have identified an issue affecting a subset of govAccess Vision sites. We are actively working to restore full service as quickly as possible. We apologise for any inconvenience this may cause and appreciate your patience. We will provide an update as soon as more information is available.
2. Oct 27, 2026, 12:25 UTC
   identified
   Granicus engineering teams continue to work on the issue affecting a subset of govAccess Vision sites. Progress is being made, and we are focused on restoring full service as quickly as possible. We apologise for the ongoing inconvenience and appreciate your patience. We will provide a further update as soon as more information is available.
3. Oct 27, 2026, 13:39 UTC
   resolved
   Granicus engineering teams implemented a fix on the issue affecting a subset of govAccess Vision sites. All impacted sites are now accessible. We apologise for the ongoing inconvenience and appreciate your patience. We will provide a further update as soon as more information is available.

Updates as published by Granicus System (original).