Major incident

Granicus System: Granicus Issue Notification: govService Openforms

Sep 28, 2026, 01:37 UTC
started
02:21 UTC
resolved
45 min
duration

Affected: OpenForms

Current status of Granicus System: Operational — live Granicus System status

Timeline

  1. Sep 28, 2026, 01:37 UTC
    investigating
    Granicus Engineering teams are currently investigating an issue impacting govService OpenForms. This issue is related to OpenForms' integration with SharePoint, and will cause form response exports to fail for impacted customers. We are working on this issue as priority and further updates will be provided as soon as possible.
  2. Sep 28, 2026, 02:21 UTC
    resolved
    The issue is now resolved. If the issue persists, we recommend customers to retry their failed SharePoint exports. If you would like Granicus to assist with bulk retry of exports, please raise a support ticket.

Updates as published by Granicus System (original).

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