Major incident

Granicus System: Granicus Issue Notification: govMeetings IQM2

Affected: IQM2

Current status of Granicus System: Operational — live Granicus System status

Timeline

1. Sep 7, 2026, 12:35 UTC
   investigating
   Granicus Engineering teams are currently investigating an issue impacting govMeetings IQM2. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings IQM2 Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
2. Sep 7, 2026, 12:59 UTC
   identified
   Granicus Engineering teams have identified the issue impacting govMeetings IQM2 and are actively working on remediation efforts. Service restoration activities are in progress, and our teams continue to treat this with the highest priority. Further updates will be provided as soon as more information becomes available.
3. Sep 7, 2026, 13:55 UTC
   identified
   Engineering teams continue to make progress on investigation and restoration activities. Service restoration remains the highest priority, and further updates will be shared as additional progress is made. We sincerely apologize for the disruption and appreciate your patience as we work to restore service as quickly as possible.
4. Sep 7, 2026, 14:49 UTC
   identified
   Engineering teams have made progress on remediation, with some IQM2 functions now showing signs of recovery. However, customer-facing Citizens Portal services remain partially impacted with intermittent availability. Our teams continue working toward full service restoration and will provide further updates as progress is made. We sincerely apologize for the continued disruption.
5. Sep 7, 2026, 15:35 UTC
   resolved
   The issue affecting IQM2 US Citizens Portals has been resolved. All services, including Meetings Portals and MinuteTraq, have been fully restored and are operating normally. The root cause was identified and corrective action has been completed. We sincerely apologize for the disruption and any inconvenience caused.

Updates as published by Granicus System (original).