Major incident
Fullstory: Failure to load assets during playback for sessions (EU1 Data Center)
Sep 23, 2026, 19:00 UTC
started
19:00 UTC
resolved
<1 min
duration
Current status of Fullstory: Operational — live Fullstory status
Timeline
- Sep 23, 2026, 19:00 UTCresolvedA change was made on the 23rd of September to how URLs for captured assets are resolved; this inadvertently led to playback being broken for sessions in the EU1 Data Center. This was fixed by rolling back this change at 9:45am UTC.
Updates as published by Fullstory (original).
Other services with incidents at the same time
- Fly.io 19:12 UTC · Partial Sprites outage
- USG Services 18:22 UTC · Multi-Site Planter Telephone Outage
More Fullstory incidents
- September 1, 2026 Multiple Fullstory Services Unavailable (NA1 Data Center)
- June 11, 2026 Guides & Surveys content delivery degraded