Files.com outage history and status
Is Files.com down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
100%
uptime, 90 days
1
incidents, 90 days
<1 min
median time to fix
Sep 23, 2026
last incident
Files.com components
- Core Services / API Operational
- Web Interface Operational
- FTP/FTPS Operational
- SFTP Operational
- WebDAV Operational
- Background Jobs, including Sync and Webhooks Operational
- Remote Server Integrations (Sync and Mount) Operational
- Files Tools Operational
- USA Region Operational
- Canada Region Operational
- Australia Region Operational
- EU (Germany) Region Operational
- UK Region Operational
- Japan Region Operational
- Singapore Region Operational
Files.com outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Sep 23, 2026, 14:11 UTC | Syncs Delayed Remote Server Integrations (Sync and Mount) | Minor | <1 min |
| Jun 5, 2026, 17:51 UTC | SFTP Login Failures for ed25519 key-based authentication only in all regions | Minor | — |
| May 26, 2026, 14:06 UTC | Uploads, create, update and delete operations failures | No impact | <1 min |
| Apr 1, 2026, 17:30 UTC | Elevated Errors – USA Region | Major | <1 min |
| Feb 10, 2026, 20:27 UTC | Failures loading the Files.com Editor | No impact | — |
| Jan 20, 2026, 19:44 UTC | Failures loading the Files.com Editor | No impact | 18 min |
| Jan 9, 2026, 23:45 UTC | Sites with Custom Domains only: Failures Uploading and downloading to Remote Server Mounts | No impact | <1 min |
| Nov 25, 2025, 15:40 UTC | Outbound Connections to Sharepoint and OneDrive: Elevated Error Rates | No impact | — |
| Aug 4, 2025, 12:28 UTC | Google Safe Browsing is falsely reporting the Files.com login page as a "Dangerous Site" if it is navigated to directly Web Interface | Minor | 8 h 41 min |
| Jul 24, 2025, 17:45 UTC | Inability to login: Unencrypted FTP connections only FTP/FTPS | Minor | <1 min |
| Jul 19, 2025, 22:18 UTC | Outbound (Remote Server) Connections Only: Elevated Error Rates | No impact | — |
| Jul 7, 2025, 22:55 UTC | Upload Button Issue in Web Interface | No impact | <1 min |
| Feb 18, 2025, 19:39 UTC | FTP and SFTP services only: Elevated error rates FTP/FTPS, SFTP | Minor | 12 min |
| Jan 24, 2025, 15:53 UTC | FTP and SFTP Services Only: Degraded Transfer Performance in the USA Region FTP/FTPS, SFTP, USA Region | Major | 2 h 32 min |
| Jan 18, 2025, 14:45 UTC | London Region Only: Elevated Error Rates and/or Performance Degradation To Network Services UK Region | Minor | 47 min |
| Dec 6, 2024, 23:49 UTC | FTP: Elevated Error Rates in USA and Germany regions only | No impact | — |
| Nov 25, 2024, 08:42 UTC | Singapore Region Only: FTP Service Outage FTP/FTPS | Major | 9 min |
| Nov 19, 2024, 18:59 UTC | FTP Degraded – All Regions | No impact | — |
| Nov 13, 2024, 15:54 UTC | FTP: Elevated error rates in USA region only FTP/FTPS, USA Region | Minor | 39 min |
| Nov 6, 2024, 21:37 UTC | Web interface only: Reports of elevated errors | No impact | — |
| Oct 29, 2024, 21:22 UTC | SFTP, FTP, and WebDAV services only: Elevated error rates | No impact | — |
| Oct 11, 2024, 13:43 UTC | Web Interface Only: Failures downloading more than 1 file at a time | No impact | — |
| Sep 19, 2024, 13:00 UTC | Slower than usual API response times, affecting downstream services | No impact | <1 min |
| Sep 10, 2024, 11:00 UTC | Major Partial Outage – All Regions - FTP, SFTP, WebDAV, and the legacy ExaVault API SFTP, USA Region, Canada Region, Australia Region, EU (Germany) Region, UK Region | Major | 19 min |
| Sep 5, 2024, 15:55 UTC | FTP, SFTP, and WebDAV Only: Elevated Error Rates | No impact | — |
50 incidents in our archive since May 15, 2023.
When and where Files.com fails
By weekday
Most incidents start on Tue.
- Mon10
- Tue17
- Wed6
- Thu5
- Fri10
- Sat2
- Sun0
Most affected, last 12 months
- Remote Server Integrations (Sync and Mount)1
Other productivity services
FAQ
- Is Files.com down right now?
- At our last check Files.com's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Files.com go down?
- Files.com reported 1 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
- When was the last Files.com outage?
- The latest reported incident started on Sep 23, 2026, 14:11 UTC: "Syncs Delayed", resolved after <1 min.
- How long do Files.com outages last?
- Half of Files.com's incidents in the last 90 days were resolved within <1 min.
Source: Files.com official status page · RSS of Files.com incidents · status badge for your site