Major incident

ESET: ESET PROTECT: Degraded user interface performance

Affected: Europe, Africa, Asia Pacific, Americas, Oceania

Current status of ESET: Operational — live ESET status

Timeline

1. Jun 3, 2026, 09:47 UTC
   investigating
   ESET PROTECT instances are experiencing degraded user interface performance, mainly within the Syslog Configuration and Integrations tabs. This issue does not impact the functionality of existing configurations.
2. Jun 3, 2026, 09:52 UTC
   investigating
   ESET PROTECT instances in EU and US region are experiencing degraded user interface performance, mainly within the Syslog Configuration and Integrations tabs. This issue does not impact the functionality of existing configurations.
3. Jun 3, 2026, 10:00 UTC
   investigating
   We are currently investigating this issue.
4. Jun 3, 2026, 14:15 UTC
   identified
   The root cause has been identified and we are working on a fix.
5. Jun 4, 2026, 07:50 UTC
   monitoring
   A fix has been deployed and we are monitoring the situation.
6. Jun 15, 2026, 10:30 UTC
   resolved
   The situation has now been formally resolved, and all affected services have been fully restored to normal operational status

Updates as published by ESET (original).