Major incident

eero: High latency and load times when using eero Insight

Affected: eero Insight

Current status of eero: Operational — live eero status

Timeline

1. Aug 3, 2026, 21:07 UTC
   investigating
   The team is currently investigating issues affecting eero Insight, where some pages and content may take longer than expected or fail to load.
2. Aug 3, 2026, 22:07 UTC
   monitoring
   eero Insight load times are back to normal and we're continuing to monitor.
3. Aug 4, 2026, 12:05 UTC
   resolved
   This incident has been resolved.

Updates as published by eero (original).