Dropbox Sign and Fax outage history and status
Is Dropbox Sign and Fax down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
100%
uptime, 90 days
2
incidents, 90 days
3 h 48 min
median time to fix
Aug 31, 2026
last incident
Dropbox Sign and Fax components
API
- API callbacks from Dropbox Sign Operational
Web
- Document signing through Dropbox Sign and Fax Operational
- Fax sending through Dropbox Fax Operational
- Embedded signing through Dropbox Sign Operational
Integrations
- Salesforce Operational
- HubSpot Operational
Core
- Send signature requests Operational
- Finished document delivery Operational
- Receive faxes Operational
Dropbox Sign and Fax outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Aug 31, 2026, 17:34 UTC | Investigating file uploads Send signature requests, Document signing through Dropbox Sign and Fax, Embedded signing through Dropbox Sign | Minor | 53 min |
| Aug 21, 2026, 16:12 UTC | We are currently experiencing issues with our Salesforce integration Salesforce | Minor | 6 h 43 min |
| Jun 18, 2026, 19:07 UTC | Investigating an issue affecting the "sign in with Dropbox" button Send signature requests | Minor | 2 h 11 min |
| May 8, 2026, 01:29 UTC | Dropbox Sign was not working as expected for some users. | No impact | — |
| Apr 21, 2026, 12:04 UTC | Dropbox Sign is experiencing degraded performance | No impact | 26 min |
| Apr 21, 2026, 02:17 UTC | We’re investigating reports of degraded performance. | No impact | 19 min |
| Mar 2, 2026, 18:16 UTC | Uploading is not working as expected Send signature requests | No impact | 2 h 11 min |
| Feb 13, 2026, 08:29 UTC | Dropbox Sign is experiencing file upload issues | No impact | 1 h 33 min |
| Jan 14, 2026, 20:05 UTC | We are currently experiencing delays in sending Sign emails to our users Send signature requests, Finished document delivery | Minor | 29 min |
| Jan 2, 2026, 20:13 UTC | Dropbox Sign is experiencing an outage. Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign, Salesforce, HubSpot, Finished document delivery | Major | 3 h 12 min |
| Oct 1, 2025, 15:12 UTC | Issues detected with both logging in and sending signature requests Send signature requests | Minor | 4 h 15 min |
| Oct 1, 2025, 13:55 UTC | Issues detected with both logging in and sending signature requests Send signature requests | Minor | 1 h |
| Aug 4, 2025, 11:43 UTC | We are currently investigating performance problems with our API endpoints Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign, Finished document delivery | Minor | 4 h 29 min |
| Aug 4, 2025, 04:44 UTC | Sign features in PDF editor and Dropbox Mobile might not be working for some users. Send signature requests, Document signing through Dropbox Sign and Fax | Minor | 36 min |
| Jul 31, 2025, 17:42 UTC | We're having some trouble with our Sign services Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign, Finished document delivery, Embedded signing through Dropbox Sign | Minor | 2 h 04 min |
| Jul 15, 2025, 10:06 UTC | Sign is not working as expected for some users Send signature requests, Document signing through Dropbox Sign and Fax, Embedded signing through Dropbox Sign | Minor | 1 h 38 min |
| Jul 2, 2025, 18:47 UTC | Sign is not working as expected. Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign, Salesforce, HubSpot, Finished document delivery | Critical | 1 h 11 min |
| May 14, 2025, 18:35 UTC | Sign may be unavailable for some users. | Minor | 44 min |
| May 1, 2025, 21:54 UTC | Sign may be unavailable for some users Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign, Finished document delivery, Fax sending through Dropbox Fax, Receive faxes | Minor | 4 h 17 min |
| Jan 9, 2025, 01:45 UTC | Sending signature requests is not working as expected. Document signing through Dropbox Sign and Fax | Minor | 6 min |
| Oct 14, 2024, 18:26 UTC | We are currently experiencing performance problems with Forms | Major | 12 min |
| Sep 17, 2024, 17:02 UTC | Minor availability issue - now resolved | No impact | — |
| Sep 3, 2024, 19:28 UTC | Dropbox Sign was not working as expected for some users | No impact | <1 min |
| Jun 17, 2024, 23:17 UTC | Partial Dropbox Sign Site Outage Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign, Finished document delivery, Fax sending through Dropbox Fax, Receive faxes | Major | 20 min |
| Jun 6, 2024, 21:04 UTC | Degraded Service Send signature requests, API callbacks from Dropbox Sign, Finished document delivery, Receive faxes | No impact | <1 min |
49 incidents in our archive since April 25, 2023.
When and where Dropbox Sign and Fax fails
By weekday
Most incidents start on Thu.
- Mon8
- Tue10
- Wed12
- Thu13
- Fri6
- Sat0
- Sun0
Most affected, last 12 months
- Send signature requests5
- Document signing through Dropbox Sign and Fax2
- Embedded signing through Dropbox Sign2
- Finished document delivery2
- Salesforce2
- API callbacks from Dropbox Sign1
- Fax sending through Dropbox Fax1
- HubSpot1
When Dropbox Sign and Fax went down with others
- Aug 31, 2026, 16:42 UTC 23 services reported incidents within the hour
Other productivity services
FAQ
- Is Dropbox Sign and Fax down right now?
- At our last check Dropbox Sign and Fax's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Dropbox Sign and Fax go down?
- Dropbox Sign and Fax reported 2 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
- When was the last Dropbox Sign and Fax outage?
- The latest reported incident started on Aug 31, 2026, 17:34 UTC: "Investigating file uploads", resolved after 53 min.
- How long do Dropbox Sign and Fax outages last?
- Half of Dropbox Sign and Fax's incidents in the last 90 days were resolved within 3 h 48 min.
Source: Dropbox Sign and Fax official status page · RSS of Dropbox Sign and Fax incidents · status badge for your site