Dropbox Sign and Fax outage history and status

Is Dropbox Sign and Fax down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
100%
uptime, 90 days
2
incidents, 90 days
3 h 48 min
median time to fix
Aug 31, 2026
last incident

Dropbox Sign and Fax components

API

Web

Integrations

Core

Dropbox Sign and Fax outage history

Nov: 0 incidents, 0 min of major outage Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 2 incidents, 192 min of major outage 2 Jan Feb: 1 incidents, 0 min of major outage 1 Feb Mar: 1 incidents, 0 min of major outage 1 Mar Apr: 2 incidents, 0 min of major outage 2 Apr May: 1 incidents, 0 min of major outage 1 May Jun: 1 incidents, 0 min of major outage 1 Jun Jul: 0 incidents, 0 min of major outage Jul Aug: 2 incidents, 0 min of major outage 2 Aug Sep: 0 incidents, 0 min of major outage Sep Oct: 0 incidents, 0 min of major outage Oct
Dropbox Sign and Fax incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Aug 31, 2026, 17:34 UTC Investigating file uploads
Send signature requests, Document signing through Dropbox Sign and Fax, Embedded signing through Dropbox Sign
Minor 53 min
Aug 21, 2026, 16:12 UTC We are currently experiencing issues with our Salesforce integration
Salesforce
Minor 6 h 43 min
Jun 18, 2026, 19:07 UTC Investigating an issue affecting the "sign in with Dropbox" button
Send signature requests
Minor 2 h 11 min
May 8, 2026, 01:29 UTC Dropbox Sign was not working as expected for some users. No impact —
Apr 21, 2026, 12:04 UTC Dropbox Sign is experiencing degraded performance No impact 26 min
Apr 21, 2026, 02:17 UTC We’re investigating reports of degraded performance. No impact 19 min
Mar 2, 2026, 18:16 UTC Uploading is not working as expected
Send signature requests
No impact 2 h 11 min
Feb 13, 2026, 08:29 UTC Dropbox Sign is experiencing file upload issues No impact 1 h 33 min
Jan 14, 2026, 20:05 UTC We are currently experiencing delays in sending Sign emails to our users
Send signature requests, Finished document delivery
Minor 29 min
Jan 2, 2026, 20:13 UTC Dropbox Sign is experiencing an outage.
Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign, Salesforce, HubSpot, Finished document delivery
Major 3 h 12 min
Oct 1, 2025, 15:12 UTC Issues detected with both logging in and sending signature requests
Send signature requests
Minor 4 h 15 min
Oct 1, 2025, 13:55 UTC Issues detected with both logging in and sending signature requests
Send signature requests
Minor 1 h
Aug 4, 2025, 11:43 UTC We are currently investigating performance problems with our API endpoints
Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign, Finished document delivery
Minor 4 h 29 min
Aug 4, 2025, 04:44 UTC Sign features in PDF editor and Dropbox Mobile might not be working for some users.
Send signature requests, Document signing through Dropbox Sign and Fax
Minor 36 min
Jul 31, 2025, 17:42 UTC We're having some trouble with our Sign services
Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign, Finished document delivery, Embedded signing through Dropbox Sign
Minor 2 h 04 min
Jul 15, 2025, 10:06 UTC Sign is not working as expected for some users
Send signature requests, Document signing through Dropbox Sign and Fax, Embedded signing through Dropbox Sign
Minor 1 h 38 min
Jul 2, 2025, 18:47 UTC Sign is not working as expected.
Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign, Salesforce, HubSpot, Finished document delivery
Critical 1 h 11 min
May 14, 2025, 18:35 UTC Sign may be unavailable for some users. Minor 44 min
May 1, 2025, 21:54 UTC Sign may be unavailable for some users
Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign, Finished document delivery, Fax sending through Dropbox Fax, Receive faxes
Minor 4 h 17 min
Jan 9, 2025, 01:45 UTC Sending signature requests is not working as expected.
Document signing through Dropbox Sign and Fax
Minor 6 min
Oct 14, 2024, 18:26 UTC We are currently experiencing performance problems with Forms Major 12 min
Sep 17, 2024, 17:02 UTC Minor availability issue - now resolved No impact —
Sep 3, 2024, 19:28 UTC Dropbox Sign was not working as expected for some users No impact <1 min
Jun 17, 2024, 23:17 UTC Partial Dropbox Sign Site Outage
Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign, Finished document delivery, Fax sending through Dropbox Fax, Receive faxes
Major 20 min
Jun 6, 2024, 21:04 UTC Degraded Service
Send signature requests, API callbacks from Dropbox Sign, Finished document delivery, Receive faxes
No impact <1 min

49 incidents in our archive since April 25, 2023.

When and where Dropbox Sign and Fax fails

By weekday

Most incidents start on Thu.

  • Mon8
  • Tue10
  • Wed12
  • Thu13
  • Fri6
  • Sat0
  • Sun0

Most affected, last 12 months

  • Send signature requests5
  • Document signing through Dropbox Sign and Fax2
  • Embedded signing through Dropbox Sign2
  • Finished document delivery2
  • Salesforce2
  • API callbacks from Dropbox Sign1
  • Fax sending through Dropbox Fax1
  • HubSpot1

When Dropbox Sign and Fax went down with others

Other productivity services

FAQ

Is Dropbox Sign and Fax down right now?
At our last check Dropbox Sign and Fax's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Dropbox Sign and Fax go down?
Dropbox Sign and Fax reported 2 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
When was the last Dropbox Sign and Fax outage?
The latest reported incident started on Aug 31, 2026, 17:34 UTC: "Investigating file uploads", resolved after 53 min.
How long do Dropbox Sign and Fax outages last?
Half of Dropbox Sign and Fax's incidents in the last 90 days were resolved within 3 h 48 min.

Source: Dropbox Sign and Fax official status page · RSS of Dropbox Sign and Fax incidents · status badge for your site