Major incident

DigiCert: DigiCert Alert | AI Chatbot Looping

Affected: Live Chat Support

Current status of DigiCert: Operational — live DigiCert status

Timeline

1. Jun 8, 2026, 09:47 UTC
   investigating
   We are currently experiencing a technical problem with our AI Chatbot system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04990388 While we work to restore access to our AI Chatbot, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – AI Chatbot 現在、 AI Chatbot はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 04990388 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート
2. Jun 8, 2026, 10:53 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Jun 8, 2026, 11:20 UTC
   resolved
   This incident has been resolved.

Updates as published by DigiCert (original).