Major incident

dbt Cloud: User Login Sessions Terminated

Sep 8, 2026, 18:44 UTC
started
23:16 UTC
resolved
4 h 32 min
duration

Current status of dbt Cloud: Operational — live dbt Cloud status

Timeline

  1. Sep 8, 2026, 18:44 UTC
    investigating
    We're investigating an issue with dbt Platform logins where users may have been logged out of active sessions and unable to login for a period of time. The service has recovered and we will continue to provide more information as it becomes available.
  2. Sep 8, 2026, 18:51 UTC
    investigating
    We're investigating an issue with dbt Platform logins where users may have been logged out of active sessions and unable to login for a period of time. The service has recovered and we will continue to provide more information as it becomes available.
  3. Sep 8, 2026, 19:44 UTC
    identified
    We have identified the cause of the current issue affecting login sessions. Our team is actively working on a fix. We will provide an update by 20:30 UTC
  4. Sep 8, 2026, 20:30 UTC
    identified
    Our team is still actively working on a fix. We will provide an update by 21:00 UTC
  5. Sep 8, 2026, 22:17 UTC
    identified
    Our team is still actively working on a fix to prevent sessions from terminating. We will provide an update by 23:00 UTC
  6. Sep 8, 2026, 22:54 UTC
    monitoring
    A fix has been deployed and we are monitoring the results. If you continue to experience issues, please contact support. Next update by 00:00 UTC or sooner if the status changes.
  7. Sep 8, 2026, 23:16 UTC
    resolved
    The issue has been resolved, and all affected systems are now functioning normally. Please contact Support via email [[email protected]](http://[email protected] "[email protected]") if you continue to experience login issues and are unsure of the root cause.

Updates as published by dbt Cloud.

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This was part of a wider event: 41 services reported incidents within the hour.

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