Major incident

CP Public: July 29, 2026 - Drop in station reachability in North America region.

Affected: Station Connectivity

Current status of CP Public: Minor issues — live CP Public status

Timeline

1. Jul 29, 2026, 09:07 UTC
   identified
   We have identified an issue with our services. As a result customers may experience degradations while using our charging stations. Our technical teams are actively investigating the issue. Services Impacted: - Station Connectivity Impact: major
2. Jul 29, 2026, 10:28 UTC
   monitoring
   The issue has been resolved from our end, and all services are currently operational. Our team is actively monitoring the services to ensure service stability Services Impacted: - Station Connectivity Impact: major
3. Jul 29, 2026, 13:37 UTC
   investigating
   The issue has reoccurred after the earlier resolution. Our teams continue to investigate the issue, and updates will be provided as and when available. Services Impacted: - Station Connectivity Impact: major
4. Jul 29, 2026, 16:08 UTC
   resolved
   We have resolved the issue from our end, and all services are now operational. Services Impacted: - Station Connectivity Impact: major

Updates as published by CP Public (original).