Minor incident

Cloudflare: Network performance issues in Ashburn, US (IAD)

Oct 13, 2026, 04:00 UTC
started
14:56 UTC
resolved
10 h 56 min
duration

Affected: Ashburn, VA, United States - (IAD)

Current status of Cloudflare: Partial outage — live Cloudflare status

Timeline

  1. Oct 13, 2026, 04:00 UTC
    investigating
    Cloudflare is investigating issues with network performance in Ashburn, US (IAD). We are working to analyse and mitigate this problem. More updates to follow shortly.
  2. Oct 13, 2026, 04:52 UTC
    identified
    The issue has been identified and a fix is being implemented.
  3. Oct 13, 2026, 04:52 UTC
    identified
    We are continuing to work on a fix for the issue.
  4. Oct 13, 2026, 05:00 UTC
    monitoring
    We have taken measures to address any impact and are closely monitoring the situation.
  5. Oct 13, 2026, 05:09 UTC
    monitoring
    We have identified the issue to be related to third-party circuit maintenance, have mitigated the impact that affected traffic, and customers should expect normal network behaviour and performance through the maintenance window. We will update when the maintenance is complete, expected at 10:00 GMT today (2026-10-13).
  6. Oct 13, 2026, 06:57 UTC
    monitoring
    Impact observed 06:33 - 06:41 UTC when we observe the vendor restoring the impacted capacity. We believe they temporarily affected all remaining capacity during the restoration and are following up with them. At this point all capacity has been restored and we are monitoring
  7. Oct 13, 2026, 10:42 UTC
    monitoring
    Vendor has updated to say that their maintenance window will be extended till 13:00 UTC. Customers should continue to expect normal network behaviour and performance through the maintenance window.
  8. Oct 13, 2026, 14:56 UTC
    resolved
    This incident has been resolved.

Updates as published by Cloudflare (original).

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This was part of a wider event: 15 services reported incidents within the hour.

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