Minor incident

Cloudflare: Elevated Errors in China Network Colos

Oct 10, 2026, 04:13 UTC
started
09:28 UTC
resolved October 15, 2026
5 days 5 h
duration

Affected: China Network

Current status of Cloudflare: Partial outage — live Cloudflare status

Timeline

  1. Oct 10, 2026, 04:13 UTC
    investigating
    We are investigating a spike in errors observed in our China colos.
  2. Oct 10, 2026, 05:48 UTC
    identified
    The issue has been identified and a fix is being implemented.
  3. Oct 12, 2026, 04:23 UTC
    identified
    We are investigating reports of degraded performance for traffic traversing the public internet between certain cities and provinces in mainland China and origin servers located outside the region. The impact is being reported across multiple ISPs and manifests as slower speeds or intermittent timeouts. While this congestion occurs upstream of Cloudflare's network, our engineering team is actively working to mitigate the effects. Intermittent 524 timeout errors is expected to continue due to ongoing congestion. While there is no fixed timeline for full resolution, as there are dependencies outside our network, we are taking steps to reduce customer impact.
  4. Oct 12, 2026, 15:33 UTC
    identified
    We have identified that increased latency and 5xx errors affecting certain China Network colos are caused by cross-border routing instability in the China network. We are actively working to mitigate impact for affected customers by adjusting traffic routing, and are continuing to work with our network partners on a resolution. Customers experiencing issues may contact Cloudflare Support.
  5. Oct 14, 2026, 17:50 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  6. Oct 15, 2026, 09:28 UTC
    resolved
    This incident has been resolved.

Updates as published by Cloudflare (original).

Other services with incidents at the same time

This was part of a wider event: 15 services reported incidents within the hour.

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