Minor incident
Cloudflare: Elevated Errors in China Network Colos
Oct 10, 2026, 04:13 UTC
started
09:28 UTC
resolved October 15, 2026
5 days 5 h
duration
Affected: China Network
Current status of Cloudflare: Partial outage — live Cloudflare status
Timeline
- Oct 10, 2026, 04:13 UTCinvestigatingWe are investigating a spike in errors observed in our China colos.
- Oct 10, 2026, 05:48 UTCidentifiedThe issue has been identified and a fix is being implemented.
- Oct 12, 2026, 04:23 UTCidentifiedWe are investigating reports of degraded performance for traffic traversing the public internet between certain cities and provinces in mainland China and origin servers located outside the region. The impact is being reported across multiple ISPs and manifests as slower speeds or intermittent timeouts. While this congestion occurs upstream of Cloudflare's network, our engineering team is actively working to mitigate the effects. Intermittent 524 timeout errors is expected to continue due to ongoing congestion. While there is no fixed timeline for full resolution, as there are dependencies outside our network, we are taking steps to reduce customer impact.
- Oct 12, 2026, 15:33 UTCidentifiedWe have identified that increased latency and 5xx errors affecting certain China Network colos are caused by cross-border routing instability in the China network. We are actively working to mitigate impact for affected customers by adjusting traffic routing, and are continuing to work with our network partners on a resolution. Customers experiencing issues may contact Cloudflare Support.
- Oct 14, 2026, 17:50 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Oct 15, 2026, 09:28 UTCresolvedThis incident has been resolved.
Updates as published by Cloudflare (original).
Other services with incidents at the same time
This was part of a wider event: 15 services reported incidents within the hour.
- GoTo 04:56 UTC · LogMeIn Pro and Central website
- ThousandEyes 04:47 UTC · Dashboard widgets showing data for Events datasource are affected in US1 region.
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