OutageDB

CleverTap System outage history and status

Is CleverTap System down right now?

No
All Systems Operational Official status as of Nov 6, 2026, 20:17 UTC (refreshing…)
100%
uptime, 90 days
0
incidents, 90 days
—
median time to fix
Jul 16, 2026
last incident

CleverTap System components

Europe

Singapore

United States

META

APS

India

CleverTap System outage history

Dec: 0 incidents, 0 min of major outage Dec Jan: 0 incidents, 0 min of major outage Jan Feb: 0 incidents, 0 min of major outage Feb Mar: 1 incidents, 1440 min of major outage 1 Mar Apr: 0 incidents, 0 min of major outage Apr May: 0 incidents, 0 min of major outage May Jun: 0 incidents, 0 min of major outage Jun Jul: 1 incidents, 256 min of major outage 1 Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 0 incidents, 0 min of major outage Sep Oct: 0 incidents, 0 min of major outage Oct Nov: 0 incidents, 0 min of major outage Nov
CleverTap System incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Jul 16, 2026, 08:59 UTC Data Ingestion Global Outage
API Ingestion, API Ingestion, API Ingestion, API Ingestion, API Ingestion, API Ingestion
 Critical 4 h 16 min
Mar 2, 2026, 06:39 UTC Outage on MEC region
API Ingestion, SDK Ingestion, SFTP Imports, Dashboard Reports, Campaign Delivery, Data Exports
 Major 3 days 3 h
Oct 30, 2025, 18:30 UTC Journey Segment Module Outage No impact <1 min
Oct 8, 2025, 04:30 UTC Partial Outage on EU region
API Ingestion, SDK Ingestion, SFTP Imports, Dashboard Reports, Campaign Delivery, Data Exports
 Major 36 min
May 14, 2025, 11:17 UTC Outage on EU region
API Ingestion, SDK Ingestion, SFTP Imports, Dashboard Reports, Campaign Delivery, Data Exports
 Major 3 h 38 min
Apr 22, 2025, 08:08 UTC Partial Outage on SG region
API Ingestion, SDK Ingestion, SFTP Imports, Dashboard Reports, Campaign Delivery, Data Exports
 Minor 57 min
Dec 12, 2024, 11:09 UTC Partial outage on EU region
API Ingestion, SDK Ingestion, SFTP Imports, Dashboard Reports, Campaign Delivery, Data Exports
 Minor 1 h 17 min
Sep 16, 2024, 05:07 UTC Some of our users are not able to login on EU1 due to underlying Cloudflare issue
Dashboard Reports
 Minor 18 min
Jun 26, 2024, 06:07 UTC We are upgrading one of the cluster on EU1 region. Affected users on that cluster will not be able to login for next 10-20 minutes.
Dashboard Reports
 Major 11 min
Jun 26, 2024, 05:30 UTC We experienced a temporary glitch on one of our EU1 cluster. Some users on that cluster could not login for 20 minutes. No impact —
Mar 4, 2024, 07:45 UTC Some of our IN instance(s) are showing degraded performance. Few customers might face delayed ingestion/campaign pickup
API Ingestion, SDK Ingestion, SFTP Imports, Dashboard Reports, Campaign Delivery
 Major 33 min
Feb 29, 2024, 07:35 UTC Some of our IN instance(s) are showing degraded performance. Few customers might face delayed ingestion/campaign pickup
API Ingestion, SDK Ingestion, SFTP Imports, Dashboard Reports, Campaign Delivery
 Major 55 min
Oct 9, 2023, 07:21 UTC Unplanned maintenance triggered on one of the data store for one IN Cluster
API Ingestion, SDK Ingestion, SFTP Imports, Dashboard Reports, Campaign Delivery, Data Exports
 Major 3 h
Oct 4, 2023, 07:03 UTC Unplanned maintenance triggered on one of the data store in EU region
Dashboard Reports, Campaign Delivery, Data Exports
 Major 2 h 55 min
Sep 15, 2023, 07:47 UTC We are experiencing downtime on our Europe SDK endpoint
SDK Ingestion
 Critical 36 min
Aug 31, 2023, 13:45 UTC Some of the accounts/users are not able to login to EU1 dashboard
Dashboard Reports
 Major 2 h 24 min
Mar 23, 2023, 11:59 UTC We are experiencing slowness on EU1 dashboard
API Ingestion, SDK Ingestion, SFTP Imports, Dashboard Reports, Campaign Delivery
 Critical 1 h 44 min
Mar 1, 2023, 04:08 UTC We are experiencing downtime on our Europe SDK endpoint
SDK Ingestion
 Critical 49 min
Jan 18, 2023, 10:00 UTC We are experiencing downtime on our API endpoints for Europe region
API Ingestion
 Critical 2 h 55 min
Dec 20, 2022, 15:13 UTC We are experiencing downtime on our SDK and API endpoints for regions (Europe and India)
API Ingestion, API Ingestion, SDK Ingestion, SDK Ingestion
 Major 4 h 46 min
Dec 1, 2022, 10:51 UTC We are experiencing downtime on our Europe SDK endpoint
SDK Ingestion
 Critical 3 h 24 min
Dec 1, 2022, 04:03 UTC We are experiencing downtime on our India SDK endpoint
SDK Ingestion
 Major 7 h 45 min
Sep 12, 2022, 14:26 UTC Unplanned maintenance triggered on one of the data store for US Cluster
API Ingestion, SDK Ingestion, SFTP Imports, Dashboard Reports, Campaign Delivery, Data Exports
 Major 36 min
Aug 25, 2022, 06:30 UTC Some of our IN instance(s) are showing degraded performance. Few customers might face delayed ingestion/campaign pickup
API Ingestion, SDK Ingestion, SFTP Imports, Dashboard Reports, Campaign Delivery
 Minor 1 h 33 min
Aug 8, 2022, 05:56 UTC Some of our EU instance(s) are showing degraded performance. Few customers might face delayed ingestion/campaigns.
API Ingestion, SDK Ingestion, SFTP Imports, Campaign Delivery, Data Exports
 Minor 5 h 20 min

49 incidents in our archive since January 20, 2021.

When and where CleverTap System fails

Most affected, last 12 months

  • API Ingestion2
  • SDK Ingestion2
  • Campaign Delivery1
  • Dashboard Reports1
  • Data Exports1
  • SFTP Imports1

When CleverTap System went down with others

Other marketing & crm services

FAQ

Is CleverTap System down right now?
At our last check CleverTap System's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does CleverTap System go down?
CleverTap System reported 0 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
When was the last CleverTap System outage?
The latest reported incident started on Jul 16, 2026, 08:59 UTC: "Data Ingestion Global Outage", resolved after 4 h 16 min.

Source: CleverTap System official status page · RSS of CleverTap System incidents · status badge for your site