CleverTap System incidents — OutageDB

Critical CleverTap System incident: Data Ingestion Global Outage

Thu, 16 Jul 2026 08:59:01 GMT

Resolved after 4 h 16 min.

Major CleverTap System incident: Outage on MEC region

Mon, 02 Mar 2026 06:39:23 GMT

Resolved after 3 days 3 h.

No impact CleverTap System incident: Journey Segment Module Outage

Thu, 30 Oct 2025 18:30:00 GMT

Resolved after <1 min.

Major CleverTap System incident: Partial Outage on EU region

Wed, 08 Oct 2025 04:30:36 GMT

Resolved after 36 min.

Major CleverTap System incident: Outage on EU region

Wed, 14 May 2025 11:17:51 GMT

Resolved after 3 h 38 min.

Minor CleverTap System incident: Partial Outage on SG region

Tue, 22 Apr 2025 08:08:33 GMT

Resolved after 57 min.

Minor CleverTap System incident: Partial outage on EU region

Thu, 12 Dec 2024 11:09:17 GMT

Resolved after 1 h 17 min.

Minor CleverTap System incident: Some of our users are not able to login on EU1 due to underlying Cloudflare issue

Mon, 16 Sep 2024 05:07:54 GMT

Resolved after 18 min.

Major CleverTap System incident: We are upgrading one of the cluster on EU1 region. Affected users on that cluster will not be able to login for next 10-20 minutes.

Wed, 26 Jun 2024 06:07:06 GMT

Resolved after 11 min.

No impact CleverTap System incident: We experienced a temporary glitch on one of our EU1 cluster. Some users on that cluster could not login for 20 minutes.

Wed, 26 Jun 2024 05:30:13 GMT

Resolved after —.

Major CleverTap System incident: Some of our IN instance(s) are showing degraded performance. Few customers might face delayed ingestion/campaign pickup

Mon, 04 Mar 2024 07:45:35 GMT

Resolved after 33 min.

Major CleverTap System incident: Some of our IN instance(s) are showing degraded performance. Few customers might face delayed ingestion/campaign pickup

Thu, 29 Feb 2024 07:35:53 GMT

Resolved after 55 min.

Major CleverTap System incident: Unplanned maintenance triggered on one of the data store for one IN Cluster

Mon, 09 Oct 2023 07:21:56 GMT

Resolved after 3 h.

Major CleverTap System incident: Unplanned maintenance triggered on one of the data store in EU region

Wed, 04 Oct 2023 07:03:23 GMT

Resolved after 2 h 55 min.

Critical CleverTap System incident: We are experiencing downtime on our Europe SDK endpoint

Fri, 15 Sep 2023 07:47:07 GMT

Resolved after 36 min.

Major CleverTap System incident: Some of the accounts/users are not able to login to EU1 dashboard

Thu, 31 Aug 2023 13:45:01 GMT

Resolved after 2 h 24 min.

Critical CleverTap System incident: We are experiencing slowness on EU1 dashboard

Thu, 23 Mar 2023 11:59:48 GMT

Resolved after 1 h 44 min.

Critical CleverTap System incident: We are experiencing downtime on our Europe SDK endpoint

Wed, 01 Mar 2023 04:08:40 GMT

Resolved after 49 min.

Critical CleverTap System incident: We are experiencing downtime on our API endpoints for Europe region

Wed, 18 Jan 2023 10:00:46 GMT

Resolved after 2 h 55 min.

Major CleverTap System incident: We are experiencing downtime on our SDK and API endpoints for regions (Europe and India)

Tue, 20 Dec 2022 15:13:36 GMT

Resolved after 4 h 46 min.

Critical CleverTap System incident: We are experiencing downtime on our Europe SDK endpoint

Thu, 01 Dec 2022 10:51:51 GMT

Resolved after 3 h 24 min.

Major CleverTap System incident: We are experiencing downtime on our India SDK endpoint

Thu, 01 Dec 2022 04:03:09 GMT

Resolved after 7 h 45 min.

Major CleverTap System incident: Unplanned maintenance triggered on one of the data store for US Cluster

Mon, 12 Sep 2022 14:26:32 GMT

Resolved after 36 min.

Minor CleverTap System incident: Some of our IN instance(s) are showing degraded performance. Few customers might face delayed ingestion/campaign pickup

Thu, 25 Aug 2022 06:30:23 GMT

Resolved after 1 h 33 min.

Minor CleverTap System incident: Some of our EU instance(s) are showing degraded performance. Few customers might face delayed ingestion/campaigns.

Mon, 08 Aug 2022 05:56:26 GMT

Resolved after 5 h 20 min.