Minor incident

CivicPlus: Issue Capturing Facebook Profiles and Stories

Current status of CivicPlus: Operational — live CivicPlus status

Timeline

1. Nov 2, 2026, 23:34 UTC
   investigating
   We are currently investigating an issue affecting capture for Facebook Profiles and Stories. We will provide an update as additional information becomes available.
2. Nov 3, 2026, 00:03 UTC
   identified
   We have identified the cause of the issue affecting capture for Facebook Profiles and Stories and are actively working on a resolution. We will provide another update when more information becomes available.
3. Nov 3, 2026, 02:15 UTC
   monitoring
   A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
4. Nov 3, 2026, 18:06 UTC
   resolved
   This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

Updates as published by CivicPlus.