certainly incidents — OutageDBIncidents reported by certainlyhttps://outagedb.com/Minor certainly incident: Service Incident - Database migrationhttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after 3 h 50 min.Wed, 11 Feb 2026 10:40:54 GMTMajor certainly incident: Unexpected OpenAI Key expiration due to migrationhttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after <1 min.Sun, 11 Jan 2026 14:26:00 GMTMajor certainly incident: Service Outage for WebWidget deployed Botshttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after 14 h 09 min.Wed, 29 Oct 2025 17:15:58 GMTNo impact certainly incident: Service Outage for WebWidget deployed Botshttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after <1 min.Thu, 09 Oct 2025 14:15:12 GMTNo impact certainly incident: Bot loading issues through Web Widgethttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after <1 min.Mon, 31 Mar 2025 09:00:40 GMTNo impact certainly incident: gpt-4o-mini availability partially degraded via the APIhttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after —.Mon, 17 Mar 2025 15:08:12 GMTMinor certainly incident: OpenAI is experiencing problems in their API servicehttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after —.Wed, 22 Jan 2025 09:19:30 GMTNo impact certainly incident: OpenAI is experiencing problems in their API servicehttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after <1 min.Wed, 22 Jan 2025 00:00:00 GMTMinor certainly incident: High error rate for 4o and 4o-mini modelshttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after —.Tue, 21 Jan 2025 08:57:54 GMTMajor certainly incident: Zendesk Connector not being able to connect to Channels Servicehttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after —.Thu, 19 Dec 2024 14:52:35 GMTMinor certainly incident: Webwidget deployment failurehttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after <1 min.Thu, 19 Dec 2024 14:45:43 GMTNo impact certainly incident: OpenAI API issueshttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after —.Tue, 17 Dec 2024 13:32:12 GMTNo impact certainly incident: Service Incident - General System issuehttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after —.Tue, 17 Dec 2024 13:28:19 GMTNo impact certainly incident: Service Incident - DNShttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after —.Tue, 17 Dec 2024 13:27:23 GMTNo impact certainly incident: Service Incident - Bot Handovershttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after —.Tue, 17 Dec 2024 13:26:38 GMTNo impact certainly incident: Service Incident - Generative Solutionshttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after —.Tue, 17 Dec 2024 13:23:33 GMTNo impact certainly incident: Service Incident - Canvashttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after —.Tue, 17 Dec 2024 13:22:59 GMTNo impact certainly incident: Service Incident - Admin Experiencehttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after —.Tue, 17 Dec 2024 13:21:44 GMTNo impact certainly incident: Service Incident - Generative Solutionshttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after —.Tue, 17 Dec 2024 13:20:49 GMTNo impact certainly incident: Service Incident - Generative Solutionshttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after —.Tue, 17 Dec 2024 13:20:07 GMTNo impact certainly incident: OpenAI - API Performance Degradationhttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after <1 min.Wed, 04 Dec 2024 20:00:00 GMTNo impact certainly incident: OpenAI - API Issueshttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after <1 min.Mon, 25 Nov 2024 16:00:00 GMTNo impact certainly incident: Service Incident - Websockethttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after <1 min.Thu, 04 Jul 2024 12:00:22 GMTNo impact certainly incident: Service Incident - Sunshine Conversations Webhooks Errorshttps://outagedb.com/status/certainly/https://outagedb.com/status/certainly/Resolved after <1 min.Thu, 07 Mar 2024 15:00:00 GMT