Major incident

Canva: Some users may have issues accessing Canva

Jun 17, 2026, 02:53 UTC
started
03:54 UTC
resolved
1 h 02 min
duration

Affected: iOS app, iPad app

Current status of Canva: Operational — live Canva status

Timeline

  1. Jun 17, 2026, 02:53 UTC
    investigating
    Some users may have issues creating design on the Canva App on iOS devices. Our teams are urgently looking into this and we will provide an update soon.
  2. Jun 17, 2026, 02:54 UTC
    investigating
    We are continuing to investigate this issue.
  3. Jun 17, 2026, 03:07 UTC
    identified
    Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.
  4. Jun 17, 2026, 03:26 UTC
    monitoring
    A fix has been implemented and we are currently monitoring
  5. Jun 17, 2026, 03:54 UTC
    resolved
    This incident has been resolved.

Updates as published by Canva (original).

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