Major incident

Canva: Users in some countries may experience issues trying to access Canva

Current status of Canva: Operational — live Canva status

Timeline

1. May 7, 2026, 00:03 UTC
   investigating
   Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.
2. May 7, 2026, 00:23 UTC
   identified
   Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.
3. May 7, 2026, 00:33 UTC
   identified
   Users in some countries may experience issues trying to access Canva. We are currently rolling out a fix to restore service.
4. May 7, 2026, 00:49 UTC
   monitoring
   A fix has been implemented and we are currently monitoring for any further issues.
5. May 7, 2026, 00:59 UTC
   resolved
   This incident has been resolved.

Updates as published by Canva (original).